Shift Lead
: Job Details :


Shift Lead

Walgreens

Location: Pittsford,NY, USA

Date: 2024-10-07T06:36:36Z

Job Description:

Job Responsibilities

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  • Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for business.
  • Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists and coaches other team members with warehouse and vendor ordering process.
  • Responsible for registering all related sales on assigned cash register.
  • Assists manager in reviewing order exceptions and reverse logistics.
  • Assists in evaluating and developing displays and completes resets and revisions.
  • Maintains accurate inventory counts and on-hand quantities.
  • Ensures the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes.
  • Assists with bookkeeping activities as necessary.
  • Ensures clean and orderly store condition and appearance.
  • Assists with separation of food items and stock rotation.
  • Has working knowledge of store systems and equipment.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development

  • Attends training and completes PPLs requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
  • Communications

  • Serves as a liaison between management and non-management team members.
  • Reports disciplinary issues and customer complaints to management.
  • Job ID: 1431840BR

    Company Indicator: Walgreens

    Employment Type: Flexible hours

    Job Function: Retail

    Full Store Address: 635 PITTSFORD VICTOR RD, PITTSFORD, NY, 14534

    External Basic Qualifications:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Preferred Qualifications:

  • Prefer knowledge of store inventory control.
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