Shift Lead
: Job Details :

Mission Statement:We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it.Job SummaryBlack Rifle Coffee Company seeks to hire Shift Leads who will assist the General Manager in executing store operations during scheduled shifts. As the Hourly Shift Lead, you will be responsible for leading the team during your assigned shift. This includes ensuring excellent customer service, managing inventory, supervising employees, and maintaining a clean and organized store environment.Job DetailsAs a Shift Lead atBlack Rifle Coffee Company , you will be the front-line leader who ensures our operations run smoothly during your assigned shift. You'll assist the General Manager by leading a motivated team, delivering top-notch customer service, managing inventory, and creating an environment where both customers and employees thrive.This role is perfect for someone who's passionate about leadership, enjoys being hands-on, and thrives in a fast-paced environment. If you're ready to lead with purpose and make a meaningful impact, this could be your next career move!What You'll Do:Deliver exceptional customer service that turns every visit into a memorable experienceOversee store operations during your shifts, including opening and closing dutiesLead, coach, and motivate your team to ensure high performance and adherence to company policiesPrepare quality beverages and food products to Black Rifle Coffee Company's high standardsMaintain health, safety, and sanitation standards to ensure a clean and safe environmentManage staff schedules for breaks and meals efficiently, ensuring smooth operationsRespond proactively to customer needs and address any concerns, escalating issues to store management when necessaryWhat We're Looking For:3+ years of experience in quick-service restaurants (QSR), customer service, retail, or hospitality (preferred)2+ years of retail supervisory experience (preferred)Strong leadership and communication skills with a passion for delivering an excellent customer experienceAbility to multitask, prioritize, and keep operations running smoothly in a fast-paced environmentExperience in cash handling, safety, and securityProven track record of coaching and developing othersFlexibility to work early mornings, nights, weekends, and holidaysWhy You'll Love Working With Us:Competitive Pay that rewards your hard work401K and match Roth & IRA - Vests ImmediatelyEmployee Stock Purchase PlanExclusive Discounts on outdoor gear and clothing with our corporate partnersA Values-Driven Culture built on freedom, integrity, accountability, respect, and loveHealth Insurance (UMR, United Health Care) Vision - VSP • Dental - Delta Dental •Paid Parental LeavePet Insurance - MetlifeShort & Long-Term Disability • Company Paid Life InsuranceAtBlack Rifle Coffee Company , we believe in serving those who serve. We are committed to supporting our veteran and first responder communities, and we want team members who share that commitment.Ready to Roll Up Your Sleeves?Join theBlack Rifle Coffee Companyfamily and help us continue our mission of serving premium coffee and giving back to our communities.Black Rifle Coffee Companyis an equal opportunity employer Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.