Shift Lead, Store Closer
: Job Details :

Main Responsibilities of a Closing ManagerResponsible for every aspect of quality control and customer serviceProblem solving skills and a team leader directing staff while leading by exampleEnsuring all orders are made properly and out the door/ promise times are being metTaking deferred ordersTraining staff on closing proceduresMUST HAVE 2 YEARS PIZZA/ KITCHEN EXPERIENCEOpportunity For Advancement as we are opening new locations!Closing Manager Job DescriptionWe are looking for an experienced and skilled closing manager with good people and problem solving skills, who will run a closing shift effectively and with attention to detail.Our Closing manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.The responsibilities of a successful closing manager consist of ensuring timely and quality customer service ensuring our awesome pizza and menu items are being made correctly. You will be responsible for cashing out drivers, closing the store down properly and ensuring the nightly cleaning list is handled. Other duties include inventory and maintaining a positive working environment while in chargeResponsibilities of a Closing ManagerEnsuring employees are staying busy and pickup orders are being made correctly and in a timely fashionEnsuring all deliveries are accurate and on leaving the store in a timely mannerCustomer Service, making sure all customers are 100% satisfiedMaintaining proper labor percentagesDealing with customer complaints and queriesOverseeing the nightly cleaning of the storeMaximizing profitability and productivityMotivating staff to upsell items when taking ordersResponsible for closing out drivers shiftsDoing the nightly depositClosing Manager Job RequirementsCommercial awarenessConfidenceResourcefulnessOrganizational skillsTeamworking skillsVerbal communication skillsEnthusiasmProblem-solving skillsShowing initiativeSetting a good example