Shift Leader
: Job Details :


Shift Leader

29007 Jersey Mike's Oak Creek

Location: Oak Creek,WI, USA

Date: 2024-09-27T05:28:19Z

Job Description:
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!

The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of giving and supporting our local communities so that all can be lifted together.

Jersey Mike's is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

Position Overview

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

  • Coaching the staff to deliver amazing customer service;
  • Producing high quality food;
  • Delivering the Jersey Mike's experience;
  • Cash handling;
  • Following the Learning Management System Training Program;
  • Developing others for career growth;
  • Enforcing policies and procedures;
  • Participating in local and national marketing initiatives;
  • Building sales;
  • Maintaining cleanliness and proper sanitation practices in the establishment;
  • Being certified in all four positions of the restaurant;
  • Effective communication;
  • Having a sense of urgency;
  • Expectations

    A Shift Leader is expected to:

  • Move or transport up to 50 lbs without assistance unless a medical notation is made;
  • Work 38-40 hours per week;
  • Have the ability to get to and from work;
  • Communicate with the GM/AGM/DM of any issues they are having;
  • Lead by example in terms of quality of food, customer service, and maintaining a clean, fitted, and pressed uniform daily.
  • Additional Responsibilities
    • Create food consistent with Jersey Mike's high quality standards;
    • Maintain a restaurant that is noticeably cleaner than others;
    • Work in a fast-paced team-driven atmosphere;
    • Ability to multitask and work with a sense of urgency;
    • Interface with customers and provide an exceptional experience;
    • Full understanding of accountability and integrity;
    • Key Holder;
    • Perform all tasks related to opening and closing of the store;
    • Know how to bake bread and perform all prep;
    • Manage and lead a crew of 2 to 5 people;
    • Proficient in slicing;
    Qualifications
    • Education: High school degree or equivalent;
    • 1 Year QSR experience preferred;
    • Must be 18 years or older to operate the slicer;
    • Serve Safe Certification - Food Handler;
    • Must have reliable transportation;

    This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

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