Shift Leader
: Job Details :

Baskin Robbins Shift Leader in Scotch Plains, New Jersey

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

We offer:

Flexible hours

Medical Insurance

Responsibilities Include:

Work in a Team Environment

Support a respectful team environment

Communicate shift priorities, goals and results with team members

Support the training of crew members as requested

Provide coaching and feedback to crew members

Maintain Operational Excellence

Create and maintain a guest first culture in the restaurant

Resolve guest issues

Ensure Brand standards, recipes, and systems are executed

Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Drive Profitability

Drive sales goals and results

Execute restaurant standards and marketing initiatives

Ensure all products are prepared according to Brand standards

Skills/Qualifications:

Experience as a Dunkin Crew Member or above for at least 6 months within the last 12 months

Basic computer skills

High School diploma or equivalent, preferred

Guest Focus

Passion for Results

Problem Solving and Decision Making

Interpersonal Relationships & Influence

#J-18808-Ljbffr