Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Shift Leader
Essential Duties:
- Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Coordinates with management for on-the-job training of new associates
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
- Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
- Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
- Practices excellent food safety and sanitation practices and complies with HACCP standards
- Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management
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