Responsibilities:
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
- Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
- Deliver exceptional guest service within the standards of management and Sprinkles policies – Be a brand ambassador.
- Manage shift expectations and contribute to the Sprinkles culture and experience.
- Serve as a product expert by making recommendations as guests are ordering.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Report to work as scheduled and fulfill requirements for duration of shift.
- Box, package, or plate cupcakes and other bakery goods as needed.
- Lead and coach for continued development.
Requirements:
- A passion and love of the Sprinkles product, brand, and experience.
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
- Ability to work a varying schedule including some weekends and holidays.
- Ability to communicate verbally while understanding and following written and verbal instructions from management.
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
- Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Ability to Relocate:
- Farmington, UT 84025: Relocate before starting work (Required)
Work Location: In person
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