Shift Leader
: Job Details :

Benefits • Extensive training and performance rewards • Advancement opportunities • Employee discount • Health Insurance *Bonus Qualifications • Must be a minimum of 18 years of age • High school diploma or equivalent • Must be able and willing to work flexible hours including morning, evening and weekend shifts • Ability to get results through others • Organizational, planning and time management skills • Team building skills • Problem solving skills • Good verbal and written communication skills • Ability to take initiative • Stand for long periods of time Responsibilities • The Shift Leader assists the Restaurant Manager with management activities and duties • The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant's business plan • The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description • Takes necessary action to ensure all Guest receive SUPERSTAR Service ; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner • Effectively paths the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately • Consistently enforces and maintain all Quality, Service and Cleanliness standards • Monitors and maintains proper staffing level and labor costs. • Create a friendly atmosphere for employees and Guests • Effectively train Crew Members • Provide direction and supervision for Crew Members • Support efforts to maximize sales and profits and minimize controllable costs • Effectively plan, organize and implement all operational routines and activities during your shift • Role model and set a positive example for the entire team • Work around others in close quarters