Shift Manager Marketplace
: Job Details :


Shift Manager Marketplace

Rivers Casino

Location: Schenectady,NY, USA

Date: 2024-12-06T11:40:58Z

Job Description:
Position Summary: Responsible for supervising the activities of all F&B team members during a shift, ensuring all functional job duties are performed according to established company policies.Job Title: Shift Manager MarketplaceDepartment: Food & BeverageReports To: Asst Manager MarketplaceFLSA Designation: ExemptLicense Type: Non-GamingSalary: $62,500 to $72,500Essential Job Functions:* Ensures all guests are served in a prompt, professional, and courteous manner* Builds relationships with guests and leads his/her team members to deliver superior service to our guests* Ensures proper staffing for forecasted volume and budgetary guidelines* Communicates any problems or concerns to Manager or other departments as needed* Cultivates and enforces company and department policies and procedures* Notifies and trains team members on any changes in policy and procedure* Maintains thorough communication between shifts* Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication* Properly and thoroughly completes all administrative responsibilities required in his/her role* Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately* Assists trainers in properly training new team members* Assists team members in their duties as needed* Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members* Maintain high sanitation standards and ensures all Board of Health regulations are adhered to* Maintains sufficient materials and products in the work location* Sets high standards by complying with all departmental rules, policies, and procedures* Ensures that all Team Members are treated in a fair and consistent manner* Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy* Performs any other duties as specified or assigned by the Director or any member of xecutive management* Coach and train on policies and procedures* Directly communicate with F&B Director on all menu changes* Review and analyze food and beverage costs* Understand and manage Profit and Loss statements* Assist in recruiting, recommend for hire of new Team Members* Develop, train and guide outlet chefs and supervisors* Ensure overall outlet is ran efficiently, to include but not limited to sanitation & cost, labor* Perform all other duties as assignedQualifications:* Possesses complete knowledge of all procedures related to the job* Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members* One to two years' experience in the hospitality field, with at least 1-year supervisory experience or equivalent training* Must have successfully completed and maintain certification in ServSafe (Food Sanitation Management) and Responsible Alcohol Training within 90 days of employment* Adequate knowledge of beer, wine, and spirit offerings and industry trends is required* Must be able to use a computer and fluent in Microsoft Office applications* Must be able to understand and communicate Safety Data Sheets to all team members* Must possess a cooperative, helpful, and friendly nature* Ability to work flexible shifts, hours, and days of the week, including holidays and weekends* Ability to successfully fulfill the pre-employment process and maintain all licensing requirementsWorking Conditions:* Regularly required to see, stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear* Must occasionally lift and/or move up to 25 pounds* Regularly required to stoop or kneel and stand for long periods of time* Regularly required to move with a sense of urgency, including pivoting and shuffling
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