Description Be a part of a team that CARES- Do you have hopes, dreams and personal goals? Are you motivated and excited about what the future holds for you? If so, apply to be part of a fun, fast paced, challenging environment that will help you be your very best. At Chick-fil-A Pewaukee we always keep our eyes out for applicants with a coachable spirit and a genuine desire to serve others. Our goal is to create REMARK able experiences to our guests and community. We treat all our team members with honor, dignity and respect. Responsibilities:
- Create the lineup for every shift for the entire next week and submit to team
- FOH Shift change approval
- Bi-weekly Ops results meeting with Operations Director & FOH Operations Coordinator
- Coordinated talent needs with FOH Operations Coordinator
- Occasionally participates in FOH interview process
- Monitors full restaurant labor productivity and FOH overtime
- Ensures eRQA completion and accuracy & any issues communicated to leadership
- Will be the end all, be all of FOH staffing gaps: Will step in any time of day or night if there is a FOH staffing gap that no other team members or leaders can cover
- Monitors Jolt lists to ensure accuracy and team completion with excellence
- Assists in End of Month Inventory counts
- Keeps the FOH inventory completely neat & organized at all times
- Ensures the manager station and office remain clean and organized and free of clutter
- Communicates feedback to FOH Operations Coordinator for team evaluations
- Works completely within operations
- Coaches team members on productivity, efficiency, and quality during work
- Reviews CFA NOW app daily for planning and adjustment:
- Productivity
- Sales
- Daypart SOS (Speed of Service)
- Reviews prior year's sale for that day to plan for rushes
- Communicates any repair needs to Maintenance Manager
- Responsible for initiating FOH disciplinary process and documentation
- Ensures that every inch of the FOH (including dining room, play area, restrooms, & all outdoor property) are always clean & spotless.
- Quickly resolve any issues with operations to where it doesn't happen in the future.
- Keep labor & inventory expenses within budgets and goals.
- To establish and keep a friendly work environment; not to let others get out of control with their actions or words.
*** This list is non exhaustive and is subject to additional and changing responsibilities*** Requirements:
- Full-time availability (Average a minimum of 36 hours per week)
- Flexibility to work days, evenings, weekends, & holidays to meet the current demands of the business
Benefits:
- 1 Week (40 hours) paid vacation
- $545 monthly Insurance contribution
- Retirement IRA 3% employer match (after 1 year)
- $500 tuition assistance (per semester)
- Monthly Quality & Performance bonus
Requirements
- Must be available weekends
- Must be available to close (11pm)
- Must have prior experience leading teams
- Must have reliable transportation
Company Information Chick-fil-A Pewaukee is located at 1454 Capitol Drive, Pewaukee, WI 53072 Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they're happy because of easy access to chicken nuggets, or maybe it's because they simply love serving customers. We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that we'd love to meet you!