Goodwill INDUSTRIES OF Southwest Florida, INC.Shift SupervisorFull time Location: Heritage BayBased in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Under the direction of the Store Manager, the Shift Supervisor assists the management team in the following: achievement of revenue, expense and profit objectives as outlined in the stores budget, training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. They must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job. Required Experience: High school diploma or the equivalent. One year of retail sales experience preferred.Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuateBENEFITS AND EMPLOYEE WELL-BEING
- Health, vision and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store Discounts
- Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Workplace ValuesRespect: We treat all people with dignity and respect.Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.Ethics: We strive to meet the highest ethical standards.Learning: We challenge each other to strive for excellence and to continually learn.Innovation: We embrace continuous improvement, bold creativity, and change.