Company: Mulligan Security, A Protos CompanyTitle: Security Shift Supervisor Location: Imperial Hotel- 2550 East New York Ave, Cypress Hill, NY/ 12 hour Shifts : 8pm-8am/ 8am-8pmDepartment: Operations Reports to: Manager or Director Mulligan Security is a Manhattan-based provider of the finest security and fire safety professionals available. We are committed to providing best-in-class security and fire and life safety services to prime high-rise commercial office buildings, major corporate facilities, and company headquarters through our highly trained staff of dedicated professionals. Mulligan is a division of Protos Security, the leader in technology-enabled security services. To learn more about Protos, visit www.protossecurity.comWe are seeking a dedicated and experienced Zone Supervisor to oversee and manage a team of security guards. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a comprehensive understanding of security protocols and procedures. The Security Shift Supervisor will be responsible for ensuring the safety and security of our client's premises, assets, and personnel.Position SummaryA Security Shift Supervisor's main function is to ensure guards are on post, assign officers to their posts, officers are in uniform, respond to incidents. The Supervisor ensures the officer staff maintains a safe and secure environment for clients and employees. They detect suspicious activity, monitor the premises and report all incidents in a timely fashion.Essential Job Responsibilities
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Assign officers to their posts for the shift.
- Give out personal / lunch breaks (if required)
- Completes reports by recording observations, information, occurrences, and surveillance activities.
- Prevent damage or injury by reporting irregularities; informing violators of policy and procedures; deter trespassers.
- Respond to alarms or calls of distress.
- Complies with all Post Orders for site and ensures Officers do the same.
- Identify visitors and ask for appropriate documentation.
- Use radios and/or cell phones to stay in contact with Security personnel.
- Call for Police assistance if necessary.
- Shares knowledge of site responsibilities and trains new guards assigned to site.
- Regulate and monitor building systems.
- Operate screening machinery including X-ray machines, magnetometers and wands.
Knowledge/Skills/Abilities Required
- Must be able to work a flexible schedule, including all shifts, weekends and holidays.
- Must be able to work outside in all types of weather.
- Must be able to follow detailed procedures.
- Must have strong Customer Service skills.
- Strong surveillance skills
- De-escalation techniques required.
- Active Shooter training required.
- Must be dependable.
- Must project a professional image and maintain Mulligan uniform standards.
- Strong integrity, ethics and emotional control
Competencies
- Critical thinking and creative problem-solving skills combined with sound judgment.
- Organized with an attention to detail.
- Strong verbal and written communication skills
- Flexible and willing to learn new skill sets.
- Ability to take initiative and work within a team structure as well as independently.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Physical Requirements
- Must be able to report to work on time in all types of weather.
- Must be able to work outside for extended periods of time in all types of weather, including rain, snow, extreme cold and extreme heat
Minimum Qualifications
- Education: High school diploma/GED
- 18 years of age
- Security Guard training and/or license (or be willing to obtain)
- Have the legal right to work in the United States
- Driver's License (if contractually required)
- State Photo Identification
- Successful completion of a drug test and pre-employment screening requirements
- Fireguard license (if contractually required)
- Medical exam (if contractually required)
- Verifiable Security Experience (between 1 year to 3 years depending on contract)
- Previous employment verification
- Referred Law Enforcement background.
Mulligan Security Offers:
- A competitive compensation package.
- The rate for this role is $ 25.00 - 30.00 hourly. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.
- PTO, holiday, and sick time off
- Comprehensive health plans including medical, dental and vision.
- 401(k) investment plan
- Life insurance
Mulligan Security LLC, A Protos Company, is an equal opportunity employer and encourages all qualified candidates.