- Serves as a resource for questions or issues from staff and customers
- Oversee onboarding for all new retail associates
- Assists with tracking of daily and monthly inventory
- Assist with restocking the sales floor with cannabis and non-cannabis products
- Open and close the store as needed
- Assist the Management team
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our customers, vendors, service providers and staff
- Recommend, select and help locate the proper medicine for patient depending on their individual needs
- Explain the effect of different types of cannabis to customers and patients clearly and effectively
- Ensure strict controls to protect organization assets at the direction of management
- Set up and break down display cases per company standard
- Ensure phone calls and online orders are addressed in a timely manner
- Maintain cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization
- Maintain a positive work environment conducive to trust and respect
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Perform other related work as required
- Marijuana knowledge strongly preferred.
- Must be over 21 years of age.
- Can legally work in the United States - all documentation required.
- Excellent customer service and communication skills.
- Applicant must consent to a criminal background check.
- Must have a valid State-Issued ID or U.S. Passport.
- Must be able to occasionally lift 50+ pounds.
- Must be able to either sit or stand for long periods of time.
- Must have reliable transportation.
- Must have no scheduling restrictions.
- Employment offers are contingent upon successful
- completion of all pre-employment background checks.
Education
- Minimum High School Diploma or G.E.D equivalent required.
- Degree in horticulture, agriculture, or plant science field is desirable.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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