SHIPPING CLERK
: Job Details :

Overview:

PACE Supply Distribution Center in Stockton, CA is seeking a dedicated and detail-oriented Clerk to join our team. In this role, you will be responsible for managing the accurate processing of incoming and outgoing products, ensuring all transactions are documented and compliant with company standards. This position requires close communication with vendors and buyers to resolve any discrepancies, coordinate deliveries, and maintain strong professional relationships.

Responsibilities:

• Inventory Management: Accurately count, verify, and maintain the integrity of product inventory. Ensure all stock levels are up-to-date and discrepancies are promptly addressed.

• Order Preparation: Efficiently prepare will call orders, ensuring all items are correctly picked, packed, and ready for customer pickup within the designated timeframe.

• Will Call Area Maintenance: Keep the will call area organized and current by regularly following up on pending orders, ensuring they are correctly billed and ready for customer collection.

• Issue Reporting: Proactively report any inventory issues, product shortages, or discrepancies to the sales staff to ensure timely resolution and maintain operational efficiency.

• Internal Communication: Act as a liaison between the warehouse and other departments, particularly for emergent outbound needs. Ensure clear, timely communication to meet customer expectations.

• Deadline Adherence: Consistently meet deadlines for order fulfillment and other assigned tasks while maintaining a high standard of accuracy and efficiency.

• Customer Service: Provide exceptional customer service by addressing customer inquiries and needs promptly and professionally. Aim to exceed customer expectations with every interaction.

• Zendesk Management: Monitor and respond to all Zendesk tickets related to inventory, will call orders, and customer inquiries. Ensure that all issues are resolved quickly and satisfactorily.

• Work Atmosphere: Contribute to a positive work environment by communicating and collaborating effectively with customers, co-workers, and managers. Uphold the companys values through professional conduct and teamwork.

Qualifications:

• Attention to detail.
• Excellent written and verbal communication skills.
• Ability to email, answer phone calls, and work with other departments.
• Microsoft Office basic knowledge such as Outlook and Excel.
• Prior shipping and receiving experience preferred, but not required.
• Possess excellent product knowledge.
• Proficient in the WMS Inventory system, scanners, and HighJump.
• Ability to understand and follow written and verbal instructions.
• Must hold and maintain attendance record within company policy.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment:

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Work Environment

Physical Requirements:

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions:

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

NO

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the People Department at (844)-###-####.