Shipping Coordinator
: Job Details :

About the Company:

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles. From meticulously crafted designs to sumptuous details, each piece tells a story of timeless sophistication. Founded by master jeweler, Steven Lagos, the brand's signature Caviar collections offer bold, unique styles that encourage personal expression.

About the Role:

The Shipping Coordinator is responsible for the timely and accurate organization and completion of shipping-related tasks. This includes packaging products according to specification, shipping orders to wholesale account partners and customer daily, coordinating and tracking shipments, and communicating with carriers, vendors, customers and colleagues. Additionally, this role is responsible for assessing the performance of the shipping function, identifying waste and opportunities for continuous improvement, and recommending more efficient and effective processes.

Ideal Candidate:

Driven, enthusiastic and goal-oriented, you excel in fast-paced environments where multitasking is required, and performance outcomes are measured. Conscientious, highly organized and detail oriented, you are well-equipped to coordinate the movement of valuable products. Analytical and data-driven, you are proficient in identifying key performance indicators, gathering data, and drawing logical conclusions about what it reveals.

Experienced and creative, you understand the intricacies involved in shipping smaller items and can think outside of the box to develop and recommend more efficient and effective modes of operation. Trustworthy and relationship-oriented, you honor commitments and are adept at working internally and externally to build mutually beneficial partnerships with colleagues, carriers, and vendors. Professional, contemplative, and amenable, you are

Responsibilities:

• Monitor and coordinate domestic and international shipping
• Receive and process orders, verify quantities, including labeling and packaging items, and confirm accuracy
• Track shipments, ensuring all orders are appropriately packaged and shipped in a safe, efficient manner to wholesale account partners and customers daily
• Communicate with vendors, wholesale partners, and customers to ensure timely and accurate order fulfillment
• Track shipments and delivery dates, and update customers as needed
• Schedule and coordinate pick-up and delivery of shipments
• Maintain accurate records of shipments, including dates, costs, and tracking numbers
• Establish key performance indicators, track results, and assess outcomes for the shipping function
• Recommend more efficient and effective modes of operation
• Partner with UPS, FedEx and other vendors to eliminate wasteful spending and enact continuous improvement
• Establish meaning, mutually beneficial relationships with colleagues

Qualifications:

• Bachelor's degree in supply chain management or business administration
• 1-3 years' experience in shipping/logistics role
• Strong organizational and communication skills
• Proficient in Microsoft Office Suite and other related software
• Ability to work independently and as part of a team
• Experience with the movement of international packages (customs, duties, govt. documentation)
• Ability to multi-task in a fast-paced environment
• Flexible to work longer shifts and on weekends as needed