Shipping & Receiving Clerk ** 1st Shift** JaxPort
: Job Details :


Shipping & Receiving Clerk ** 1st Shift** JaxPort

Enstructure LLC

Location: Jacksonville,FL, USA

Date: 2024-12-04T08:39:06Z

Job Description:
Shipping and Receiving Clerk employees must:
  • Possess a valid TWIC.
  • Safety-toed boots/shoes.
  • are not using cellular phones while on duty.
  • Have excellent written and verbal communication skills.
  • Able to follow verbal and written instructions.
Essential Duties and Responsibilities:
  • Receive and process paperwork from operations/drivers courteously and professionally.
  • Acknowledge and appropriately greet and assist every driver/customer or customer representative promptly.
  • Monitor and complete truck and receiving logs and all daily inventory control paperwork.
  • Communicate with common carriers, computer input,
  • Preparation of outbound shipping documents, responding to inquiries, and processing orders.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; advising management; offering solutions to solve the problem; expediting correction or adjustment; and following up with the customer to ensure resolution.
  • Review orders receiving documents in the AS400 system and ensure accuracy and proper documentation.
  • Maintain an organized and professional work environment.
  • Accurately process customer orders courteously, efficiently, and timely.
  • Manage telephone calls professionally, efficiently, and with good communication skills.
  • Generate billing accurately and promptly.
  • Assist with any administrative or clerical duties that may be required.
  • Capable of performing multiple tasks concurrently.
  • Able to utilize copying and fax machines.
  • Professional phone mannerisms and tone.
  • Must be friendly and always portray a professional image.
  • Self-starter and willing to research and resolve problems.
  • Have a positive courteous attitude.
  • Assists in the assembly and organization of the team each workday.
  • Able to consistently meet team quality and production goals in conjunction with additional responsibilities.
  • Assist the supervisor in developing procedures and implementing new procedures.
  • Assists in maintaining decorum within the team and helps keep the team focused.
  • Informs the supervisor of unsafe situations or not in the team's best interest.
  • Responsible for ensuring all team tasks are completed by the end of the shift.
  • Leads by example in demonstrating proper production procedures.
  • Works on miscellaneous projects as needed.
  • Able to function independently, exercise sound judgment, and demonstrate initiative and tact in handling all the above responsibilities.
  • Ability to work overtime during the week or on weekends when necessary.
  • Adhering to the Company's safety policies and procedures, those set out by OSHA.
  • Additional duties as assigned.
Education & Experience Requirement:
  • Knowledge and willingness to perform all responsibilities of each position within the team.
  • Excellent interpersonal skills, respectful and kind to self and others.
  • Resourceful, well-organized, and dependable.
  • Good organizational skills
  • Ability to communicate with diverse personalities.
  • Comfortable serving in a leadership role.
  • Be attentive to details and be able to work and make decisions logically and independently.
  • Experience with AS400. (A plus)
  • Experience with WMS systems. (A plus)
  • Good understanding of warehouse operations.
  • Intermediate skill level in Word and Excel.
  • Intermediate skill level in Microsoft Office Word and Excel.
  • Familiarity with export requirements and documents.
  • High School Diploma or equivalent.
Physical Demands/Work Environment:
  • Ability to regularly stand, walk long distances, and talk and hear.
  • Ability to frequently use hands and arms to grab, handle or feel, and reach.
  • Ability to occasionally sit and stoop, kneel, crouch, climb, or crawl.
  • Ability to occasionally climb ladders or stairs.
  • Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 150 pounds, with assistance or lifting machinery as necessary.
  • Must wear Seaonus required safety PPE, Safety vest, hard hat, gloves, etc.
  • Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Working indoors and outdoors.
  • Excessive heat or cold, and extreme weather conditions, excessive humidity or dampness or chilling.
  • Slippery and uneven walking surfaces.
  • Work around machinery with moving parts.
  • Work around moving objects, vehicles, and machinery/heavy equipment.
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