Location: Amherst,NH, USA
Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.
Update customer orders with tracking and shipping notes and provide them to AR for invoicing.
Provide necessary insight into shipping to CSR's and assist with shipping claims when necessary.
Detail Oriented
Customer service and data entry
Inspect incoming and outgoing customer orders for accuracy
Appropriately package equipment for transit
Document and update customer records based on interactions
Assist customers in claims process when necessary
Track/Inventory of customers assets in storage
Daily cleaning and maintenance of shipping area and equipment
Must be able to consistently lift, pull and push 50 lbs
Other tasks as assigned and special projects as needed
Develop and maintain a knowledge base of the evolving products and services
Requirements:Detail Oriented
Excellent verbal and written communication skills
Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight
Strong organizational skills with the ability to multi-task
Excellent time management skills and the ability to prioritize work
Ability to maintain sensitive and confidential information
Team player, Trustworthy, Service-oriented and can manage priorities
$17- $21 per hour
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Required