The Shipping Team Lead is a key member of the EDCOAT Shipping department team. This full-time non-exempt position is based in New, Carlisle Indiana. This is a 1st shift position with normal working hours of Monday - Friday, 7am-3:30pm. This individual is responsible for assisting customers, drivers, and material handlers incoming and outgoing material.Success will be defined by your ability to provide excellent internal and external customer service along with the administrative order responsibilities Essential Duties & Responsibilities An individual in this position must be able to successfully perform the essential duties and responsibilities listed described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Greets drivers, tracks orders to ship, arranges loading preparation, picks loads and prepares bills of lading and receiving tags.
- Coordinates with material handlers to ensure orders are pulled and loaded in a timely manner.
- Confirms material is not damaged at time of receiving and shipping
- Ensures customers receive all product requested.
- Verifies documents are signed by driver and files accordingly.
- Informs CSRs of major discrepancies.
- Ensures proper handling/receiving procedures of any hazardous materials have been maintained in order to protect EDCOAT from liability for improper/illegal shipping or receiving of hazardous materials.
- Monitors inventory locations are updated
- Validates cycle counting is being performed
- Forklift and crane operation to move material
- In events of call offs or PTO coverage, work OT as needed up to 12 hrs/day
- Other duties as assigned.
Competencies, Knowledge & Values:
- Language Skills
- Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization. Provide clear and detailed instructions and expectations.
- Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
- Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Qualifications
- High school diploma or general education degree (GED)
- Customer services skills
- 6 months computer experience required
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk; use hands to handle or feel; and talk or hear. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Crane and forklift operation certified by Edcoat. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate About EDCOAT, LLC EDCOAT operates in a 260,000 sq. ft. facility in New Carlisle, IN and provides coating for all types of metals including aluminum, cold rolled, galvanized, stainless steel and more to a wide range of customers throughout North America. For over 25 years, EDCOAT has been a leader in the coating and slitting industry. We, as a team, continue to set the standard for quality, service, and innovation. Every employee contributes to our success. Know you will be challenged and rewarded - and success is shared because we're in it together. EDCOAT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.