Interstate Truck and Trailer Repair is a family owned and operated company staffed by your neighbors! We offer Full-Service Repair Facility and Full-Service Parts Room, including 24-Hour Road Service for All Semi-Trucks, Trailers, Farm Equipment, Buses & Motor Homes.
We are currently seeking a Shop Manager to join our team in Pioneer, OH. In this role, you will plan, direct and coordinate operations within the organization.
Pay: $50,000-$80,000/year depending on experience
Benefits:
- Health Insurance
- 401K
- Paid Time Off
Responsibilities:
- Monitors and manages the day -to-day service operations and maintains compliance with all company policies.
- Maintains a safe working environment in compliance with Federal, State, and Local regulations, including ODOT and OSHA.
- Develops, maintains, and implements specific plans for meeting Key Production Indicators (KPIS) and other assigned goals.
- Plans and develops short and long-term goals and objectives and effectively communicates them to all departments.
- Leads and attends team meetings and is visible through an on the floor presence.
- Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits, through continuous improvement of operating costs.
- Recommends capital expenditures for acquisition of new equipment, and approves or recommends approval of requisitions for equipment, materials, and supplies within budgetary limits.
- Quotes Jobs and Labor Rates.
- Directs team to be fully compliant with all customer delivery and quality requirements.
- Continuously monitors competitive standing.
- Pursues prospective business.
- Maintains sales contact with all active and new customers.
- Focuses on any customer complaints by working with department leads to rectify and taking the necessary steps to resolve these complaints with the primary concern being customer retention and equity.
- Responsible for all inventory activities.
- Creates an environment oriented to trust, open communication, creative thinking, and cohesive team effort with all direct reports.
- Performs all other duties as assigned.
Qualifications:
- At least two (2) years departmental leadership experience.
- At least five (5) years transportation experience.
- Proficient in Microsoft applications.
- ASE Certification required.
- Knowledge with Fullbay Heavy Duty Repair Shop Software.
Schedule:
- Monday-Friday, 7am-4:30pm (hours may vary)
- Occasional Saturdays
Please submit a resume to apply.