When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Benefits Current Benefits Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire. We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to: Health and Wellness: Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions. Paid Time Off: Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays. Paid Family Leave: After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad. Continuing Education and Professional Development: Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee. Funding for work related courses to obtain an undergraduate or graduate degree related to your current position. After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice. Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events. Department Statement Colgate provides a free shuttle service around Hamilton and the university campus, open to students and the public. Accountabilities
- Drive and operate a shuttle, bus, or van to safely and courteously transport passengers around campus and throughout the Village of Hamilton.
- Operate vehicles while adhering to University policies and procedures.
- Conduct vehicle inspections as required by department policy and DOT regulations.
- Operate vehicle communication systems within the guidelines of University policies.
- Comply with all applicable federal and state regulations regarding the operation of commercial vehicles.
- Clean and fuel shuttle, bus, or van as part of daily duties and as directed by the supervisor.
- Maintain scheduled routes to establish time and mileage. Immediately notify the supervisor of changes/delays.
- Record and report incidents/problems through appropriate procedures established by the department, including accidents and mechanical concerns.
- Provide information to students, faculty, and staff members regarding the shuttle service program.
- Attend all required University, federal, and state regulatory in-service trainings and meetings.
- Maintain CDL and all applicable certifications and endorsements (including regular physicals, recertification training, and examinations).
- May occasionally take on dual roles, which include driving the bus/shuttle and handling dispatch duties, such as answering phones and coordinating schedules, as needed to support departmental requirements.
- Additional opportunities may include outings and on-demand trips outside of shuttle hours, providing transportation to and from (including but not limited to) the Utica and Syracuse bus and train stations, as well as Syracuse airport.
- Other job related duties as assigned.
Technical Competencies Name Vehicle Operation and Safety Description
- Demonstrated understanding and adherence to all local, state, and federal traffic regulations.
- Ability to follow and enforce safety procedures.
- Demonstrated knowledge of emergency procedures, including handling mechanical failures, accidents, and medical emergencies.
Name Navigation and Route Planning Description
- Demonstrated proficiency in using GPS and other navigation tools to follow designated routes and find alternative routes when necessary.
- Ability to manage time effectively to maintain schedule adherence.
Name Communication Skills Description
- Ability to interact courteously and effectively with passengers, including providing information and assistance as needed.
- Demonstrated proficiency in using two-way radios and other communication devices to stay in contact with dispatchers and other drivers.
- Demonstrated ability to effectively manage passenger disputes or behavioral issues calmly and professionally.
Name Customer Service Description
- Ability to maintain a professional demeanor at all times, including in appearance and interactions with passengers.
- Ability to address passenger concerns and logistical challenges effectively.
- Demonstrates patience with all passengers, especially when dealing with complaints and questions.
Name Respectfulness and Inclusivity Description
- Demonstrated ability to treat all passengers with respect regardless of their background, ensuring an inclusive environment.
- Demonstrates sensitivity to the needs of passengers with disabilities or special requirements.
- Demonstrates awareness and respect for cultural differences among the campus community.
Behavioral Competencies Name Personal Accountability for Results Description Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback. Name Effective Communication Description Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information. Name Problem Solving and Decision Making Description Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions. Name Change Management Description Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate. Name Leadership and Teamwork Description Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members. Name Creativity and Innovation Description Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives. Name Diversity and Inclusion Description Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community. Name Sustainability Description Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices. Requirements Professional Experience/ Qualifications
- Must meet 19-A qualifications.
- Must submit and pass a DOT physical examination.
- Must have at least three years of driving experience.
- Employment is contingent upon completing a thorough background check, including employment history and a criminal record check.
- Pre-employment and continued random drug screening will be required.
- Must complete recertification requirements as needed.
Preferred Qualifications
- Excellent customer service and communication skills.
- Familiarity with two-way radio communications.
- Basic computer skills.
- Schedule flexibility and ability to work various events during evenings, weekends, and holidays.
Education Certifications A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required. Must possess and be able to maintain a valid Commercial Driver's License (CDL) Class C in good st