Site Director – Outpatient Practice (Charlotte, NC)
Are you a dynamic leader with a passion for making a difference? Do you thrive in fast-paced, client-centered environments? Join our team as an outpatient Site Director and take charge of an exciting Outpatient Practice that provides Partial Hospitalization Programming (PHP), Intensive Outpatient Programming (IOP) and non-intensive outpatient (OP) in beautiful Charlotte, NC!
What You'll Do:
- Lead and inspire! Oversee the daily operations of our treatment facility and manage its dedicated team.
- Drive excellence by implementing and executing on strategic plans to meet operational, financial, and clinical goals.
- Collaborate with clinical leaders, community partners, and internal teams to ensure access to care and strong clinical outcomes.
- Cultivate relationships with community stakeholders, referral sources, and provider networks to enhance program visibility and drive admissions.
- Foster a positive, inclusive, and culturally competent environment where both staff and clients feel supported.
- Innovate and implement solutions to continuously improve patient engagement and satisfaction.
Key Responsibilities:
- Oversee day-to-day operations, analyzing program performance and ensuring access to high-quality care.
- Partner with Human Resources to hire, mentor, and develop a strong team, while handling essential HR functions such as performance management and staff reviews.
- Maintain and exceed census goals for our IOP, PHP, and OP programs while ensuring top-tier clinical documentation and compliance.
- Build strong staff relationships through clear communication, leadership development, and a supportive work culture.
- Manage program expansion, client waitlists, and overall service delivery to optimize site efficiency.
- Provide clinical supervision and maintain a caseload to stay connected to client needs.
- Actively partner with sales and outreach to participate in speaking engagements and provider connections both locally and nationally.
Who You Are:
- Experienced Leader: 3+ years of management (site and personnel) experience in healthcare, with a preference for expertise in eating disorders.
- Therapeutic Rockstar: Master's degree in the behavioral sciences (Social Work, Counseling, Marriage and Family Therapy, etc.) with active licensure (LCSW, LMFT, LPC, or equivalent).
- Client-Centered Clinician: Experience in individual and family psychotherapy, and ideally board-approved for clinical supervision.
- Innovator & Visionary: You're excited to lead with a clear vision, bring new ideas to the table, and create a lasting impact.
- Outreach Partner: Actively build brand awareness alongside our sales & marketing teams. Network via provider engagements and educational talks, and build a real community presence within Charlotte and its nearby cities.
Why Join Us?
- Collaborative Culture: Be part of a supportive, client-first environment where your leadership will help shape the future of care.
- Opportunity for Growth: Take the reins of a growing program with room for expansion and innovation.
- Impactful Leadership: Make a real difference in the lives of individuals and families by overseeing programs that offer hope and healing.
Ready to lead with purpose and passion? Apply today!
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