Site Operation Manager
: Job Details :

Company Description Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission! Job Description Job Description Veolia Water Technologies & Solutions (VWTS) - Engineered Systems is seeking an experienced and dynamic Plant/Site/Operations Manager to join their team in the Great Lakes service organization. This key leadership role will involve building and leading a team of 20+ professionals responsible for providing our customer with exceptional service with our water and wastewater treatment solutions. The ideal candidate should possess an industrial or technical background, preferably in the water and wastewater treatment industry, with proven experience in customer and account management, as well as team leadership. Strong interpersonal and communication skills are essential for success in this role. The position will be remote for the first few months, allowing for flexibility during the construction phase of a new plant in Hemlock, Michigan. From late 2024 onwards, the successful candidate will be required to live within one hour of the jobsite. This is an exciting opportunity to play a pivotal role in the growth and success of VWTS's operations in Michigan. The Plant/Site/Operations Manager will be responsible for building and leading a high-performing team, ensuring exceptional customer service, and driving business growth through effective account management and team leadership. About the role: •Lead a large team in safely & reliably operating a complex water/wastewater plant at an industrial customer site •Responsible for operational metrics at the site including Environmental Health & Safety, quality of service, utilization, commercial development •Manage the customer relationship that involves a complex contract •Responsible for lifecycle management of all assets at the plant, ensuring the team has necessary tools, and skills to prevent failures and deterioration of equipment •Own the financial performance of the operation •Help identify & drive productivity projects at the plant •Responsible for building, retaining & developing a team from the ground-up and driving a culture of accountability •Participate in the commissioning and start up phases of the new plant •Responsible for developing front line leaders, technicians and support functions with necessary skills to successfully meet fulfillment obligations •Own development of strong succession plans for the assigned team •Drive timely closure of customer issues or audit findings •Communicate with leadership and supporting functions, and request necessary resources when something is off target •Foster a culture of respect, responsibility, solidarity, innovation and customer focus with the assigned team Qualifications Core Requirements: •BS degree in a technical field: Mechanical/Electrical/Chemical Engineering, Chemistry or equivalent experience •5+ years industrial background and leadership experience in operations/services •EHS-focused •Team-oriented •Computer proficient with ability to learn other software applications •Ability and willingness to travel ~50% during the training period for ~2-3 months prior to the start-up of the long-term site Desired: •Project Management experience •Strong service background •Experience interfacing directly with customers on technical and contractual performance issues •Confident in leading team meetings and customer reviews Additional Information What will you enjoy from working with us? •Opportunity for new challenges! We are growing! •A commitment to the growth and development of our people. •Competitive pay and benefits including retirement savings plans (401k with employee match, etc.) •Strong leadership team! •An organization that gives back. •An award-winning organization that you will be proud to work for! Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.