Skate Guard- AdventHealth Sports Park at Bluhawk
: Job Details :

SKATE GUARD - AdventHealth Sports Park at BluhawkSports Facilities Management, LLCLOCATION: Overland Park, KSDEPARTMENT: OPERATIONSREPORTS TO: DIRECTOR OF OPERATIONSSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Advent Health Sports Park at BluHawk is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Overland Park, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.Advent Health Sports Park at BluHawk is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Skate Guard will be responsible for ensuring the safety and enjoyment of all visitors at the ice rink and will play a crucial role in maintaining a fun and safe environment for guests of all ages and skill levels.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:* Actively monitor the ice and remind skaters to follow all safety guidelines and rink rules* Address any unsafe behavior by skaters* Assist skaters including beginners requiring guidance or individuals who have fallen and need assistance getting up* Educate skaters about rink rules and encourage compliance to maintain a safe environment* Assist skaters in the use of appropriate gear such as helmets and skates* Respond to and notify management of any incidents, accidents, injuries, and altercations* Provide basic first aid in case of minor injuries* Alert management and assist with emergency situations as needed* Assist with special events, including set-up, monitoring, and clean-up as required* Provide courteous and friendly service to all guests and staff* Be knowledgeable about the facility, prices, services, promotions, and events* Know and enforce the facility's policies, procedures, and rules* Assist in maintaining the cleanliness of the ice and surrounding area* Report any maintenance issues to the management team* Assist other departments as necessary* Complete special projects, daily assignments, and other duties as directed by managementTHE IDEAL CANDIDATE HAS:* 2-4 years of experience in the Sports/Recreation field* Strong eye for detail and safety compliance* Experience in coaching or mentoring athletes or children* Proven success in being a quality team member* Experience and success in customer service, leadership, and organization* Action-oriented personality with a 'get it done' attitude and proficiency for efficiencyMINIMUM QUALIFICATIONS:* First-Aid/CPR certification* Can work with a wide variety of age groups* Excellent communication skills, both verbal and written* Ability to maintain focus in a high-volume, fast-paced environment* Must have excellent guest service skills* Must be detail-oriented and have outstanding organizational skills* Ability to multi-task and prioritize* Ability to remain calm and focused in difficult and stressful situations* Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members* Must work well with others* Must take personal initiative for the betterment of the team and facility* Previous experience as a Skate Guard or in a similar role is preferred* Have sports experience or an interest to learn* Must be able to work irregular shifts to include nights, weekends, holidays based on facility schedulesWORKING CONDITIONS AND PHYSICAL DEMANDS:* Must be able to lift 40 pounds waist high* May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions* Facility has intermittent noise* Must be able to skate for extended periods* Must be able to walk intermittently* Must be able to work in cold environments for prolonged periods of time