SNOW ITOM Architect
: Job Details :

SNOW ITOM Architect

Location: Plano TX/Mclean VA(Remote)

Must Have Experience

Solutioning and Design the ITOM solution using industry best practices.

Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions

Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with ServiceNow

Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple ServiceNow implementations

Lead the configuration and customization of ServiceNow instances.

Good to have Experience

Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Understanding of Application and Technology Portfolio Management

Experience with discovery technologies (ADDM, TADDM, UD, etc.)

Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Domain Separation and designing the Process and data flow within various domains

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM

Monitor health, usage and compliance of ServiceNow systems.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred

Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

5+ years of experience with ServiceNow required

8+ years of experience with IT Industry required

Academics

Certification as ServiceNow System certified administration

CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

Certified Implementation Specialist- ITSM

ITIL Foundations certification is preferred.

Bachelor's degree or equivalent combination of education and experience.