Social Media Investigator
: Job Details :

Job Summary:The Social Media Investigator will conduct desktop-based background and social media research in support of investigations into insurance and other forms of fraud. The Social Media Investigator will be responsible for completing background and social media reports, ordering services from partner vendors, updating clients on red-flags uncovered during the course of the investigation, and delivering results to management and coworkers in a timely manner.Responsibilities:- Complete well-written and in-depth reports on background and social media data findings within 3 business days of order- Complete an average of 1.5 core social media reports per 8-hour work day- Track and maintain billing for services- Work under deadlines and multitask- Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system- Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.- Ability to maintain confidentiality of information- Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor- Other duties may be added from time to timeRequirements:- Bachelor's Degree in Criminal Justice, Psychology, History, Political Science or other writing intensive major required- Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system- Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.- Ability to maintain confidentiality of information- Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor- Ability to navigate and use social networking websites, search engines, social networking aggregators, and various investigative platforms to find and render what is often very specific information- Strong communication both orally and particularly in written form- Must be able to type 40+ words per minute with accuracy- Use work time effectively and efficiently and concentrates primary efforts on the most important priorities- Marshal resources to get things done- Use resources effectively and efficiently- Recognize important information in cases and presents it in a useful manner- Pick up on technical things quickly and can learn new skills and knowledge- Be flexible, as the kind of information we look for and how we present it can sometimes change significantly over a short period of time