Job Type Full-timeDescriptionThis position will moderate social media networking sites, including Facebook, Instagram, YouTube, Twitter, and other similar social media outposts. The Social Media Moderator purposefully adds value to our Partners and Friends by joining in faith through responses to prayer requests, service questions, testimonies, and product orders. PRIMARY DUTIES AND RESPONSIBILITIES:
- Respond to Partner and Friends through social media networking sites including Facebook, Instagram, YouTube, Twitter, and other similar social media outposts.
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
- Monitor all internet activity in relation to primary social media accounts
- Identify opportunities with influencers to promote brand awareness
- Utilize excellent communication skills, including KCM online etiquette, proper tone and continually displays genuine care and concern online
- All other duties assigned
RequirementsEDUCATION and EXPERIENCE :
- High School Diploma or equivalent
- Experience with social media platforms
- Excellent consulting, writing, editing (phot/video/text), presentation and communication skills
- Team player, detail oriented and reliable
- Strong organizational and multitasking skills, and a proactive approach
- Have a good knowledge of principles of customer service
- Available to work days, evenings, nights, as well as weekends when required
KNOWLEDGE, SKILLS and ABILITIES:
- Minimum of 1-year social media moderation experience with excellent typing skills
- Must have excellent written communications skills
- Must be organized and able to work with some supervision
- Must be able to professionally represent KCM in all communications
- Must be able to travel to KCM events as needed
TYPICAL PHYSICAL DEMANDS :
- Able to Lift 30 lbs.
- Must be able to sit at a workstation for extended periods of time
- Must be able to work overtime on an as needed basis
- Requires normal range of hearing and vision
- Must be able to work a scheduled 9.38 hours shift
TYPICAL MENTAL DEMANDS:
- Actively contribute to a positive work environment
- Must be able to adapt well to changing work situations
- Must be able to grasp and apply new ideas
- Must be able to work in an active environment and maintain focus
- Must be discerning, patient and able to make good judgment calls with moderate supervision
WORKING CONDITIONS:
- Normal office, special event or church environment
OTHER:
- Born again believer and must adhere to the doctrines of this organization as upheld by Kenneth and Gloria Copeland and their appointed representatives
- Must work well with others, as a team and according to Romans 16:17, must not cause dissension, difficulties and divisions
- Must maintain a good attendance record
- Because of the wide range of personal contact with ministry leaders within and outside the organization, this position requires considerable diplomacy, maturity, and excellent communication skills
- Ability to work with people of all cultures