Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Insurance
- 403b
- PTO
- Paid Holidays
- Flexible Spending Account
- Employee Assistance Program
Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.Job SummaryThe SOAR (Social Security Outreach, Access and Recovery) Processor will provide assistance with the application process for Social Security (SSI) and Social Security Disability (SSDI) benefits to ensure successful outcomes. The SOAR Processors will work with individuals who are homeless or at risk of homelessness and have a mental illness and/or a co-occurring substance use disorder.Responsibilities
- Provides outreach to referral sources to identify individuals who need assistance with the disability application process.
- Provides assistance with the application process for SSI/SSDI benefits and ongoing monitoring of the application throughout the process.
- In collaboration with the individual, initiates the initial documentation to the Social Security Administration (SSA) to open a disability claim.
- Completes interviews with the individual to learn as much about them as possible and gather the supporting documentation needed to complete the SSI/SSDI application.
- Gathers any needed medical records or other information necessary to support the disability application.
- Accompanies the individual to appointments with the Social Security Administration.
- Facilitates necessary appointments to medical doctors, psychiatrists, or other specialists to obtain evidence to support the disability application.
- Coordinates services with the assigned case manager and provides direct service to the individual or family when needed as it relates to the disability application.
- Advocates for individuals served to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the individual's satisfaction.
- Monitors and documents an individual's progress or lack of progress upon each visit and where necessary, provides written updates on the individual's condition to SSA.
- Ensures records are maintained according to Center policies and procedures and in accordance with all requirements.
- Maintains current and comprehensive information related to the SSI/SSDI application in each record.
- Maintains all records required for the completion of the SOAR monthly report.
- Completes the monthly SOAR report within scheduled time periods.
- Reports data and outcomes to the Regional SOAR Team Leader and SOAR Technical Assistance Center using the Online Application Tracking (OAT) system.
Qualifications
- In order to be considered, candidates must have a Bachelor's degree in social work or a related human services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of coursework includes the study of human behavior and development) required.
- One year of experience working in the social services field required.
- Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.
- Requires one-to-one and small group interaction with persons who may have a mental illness in their home environment, a closed office, homeless environment, hospital or locked unit.
- Proficiency in Microsoft Office, Outlook and use of the Internet are required.
- SOAR Processors use their personal vehicles daily to provide services, which may include transporting individuals served. SOAR Processors are considered frequent drivers and must comply with the MHRC vehicle driver requirements.
- Frequent drivers must have a valid driver's license and no more than 8 points on their license for any combination of violations. The State of Florida designates RBHS as unable to be the primary automobile insurance provider for frequent drivers, but may provide secondary coverage.
- For the safety of frequent drivers, they must provide evidence of automobile liability insurance coverage equal to or exceeding $200,000 combined single limits or $50,000/$100,000/$50,000 limits.
Position DetailsThis is a Full Time Days position.Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.Mental Health Resource Center (MHRC) is a Florida nonprofit that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including psychiatric evaluations, medication management, counseling, psychosocial rehabilitation, state hospital liaison services, forensic services, in-jail services, a co-responder program, a therapeutic family program, and eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven.Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.