Social Services Case Manager
: Job Details :

Social Worker - Case Manager Baltimore, Maryland Pay From: $36 per hour MUST: Licenses must allow for clinical practice and may include: LCPC, LCSW or LCSW-C Experienced Clinic Case Manager 2+ years of experience as a Clinic Case Manger 2+ years of post-master's experience 2+ years of experience working in a community health or social services setting Experience working with vulnerable and at-risk populations required Outreach experience and knowledge of community resources a plus Must be a skillful interviewer, able to ask questions and effectively use interview skills to elicit needed information from clients Must be a skillful listener, able to understand the meaning of client's statements Must be a skillful observer, able to record the client's behavior and needs Must be a skillful negotiator, able to reach definitive agreements with clients and service providers Must be able to work well with interdisciplinary teams Proficient in most products of Office 365 (Word, Excel, Power Point and Teams) Ability to prioritize and problem solve to maintain a case load Strong oral and written communication skills required Good interpersonal skills required Knowledge of social services, human behavior, psychopathology, and DSM Strong organizational skills DUTIES: Works with diverse populations with multifaceted needs; assisting clients in following through on established treatment plans, enhancing social functioning, and improving the clients quality of life. Serves as planner, advocate, broker, and record keeper for the client. Initiates outreach to client population to educate clients on available social services assistance in order to increase patient compliance with medical treatment and social service case management plan. Utilizes strength-based, person-centered approach and motivational interviewing techniques to build rapport and engage clients into services to assist clients with addressing barriers to care Develops a therapeutic working relationship with clients Assesses clients for needs related to addictions, HIV/AIDS, mental illness, homelessness, domestic violence, pregnancy, family challenges, as well as other social determinants which impact health care Assist clients to address social needs that impact their health care Develops and maintains a person-centered case plan with the client to ensure services are responsive to individual client needs Coach and support clients to increase their compliance with medical and behavioral health treatment Provides advocacy, referral, and linkage to community resources and support networks to address identified needs, including assisting with health insurance enrollment Provides regular follow-up to all clients to ensure successful linkage to, and utilization of, community resources or in-house services. Provides crisis intervention as necessary Coordinates with multi-disciplinary team at health center to share information regarding clients status; provides problem solving with challenging patient situations Accurately document all client encounters on appropriate social service forms; submit progress notes, encounter forms, etc. within an established time frame Assess for and assist with insurance and other social services benefits as necessary Provides counseling and psycho-educational groups as needed Completes Psychosocial Assessments as necessary Works with team and providers to complete Medical Summary Reports for benefits as necessary Conducts mental status exams as necessary (based on licensure level) Provides brief therapy and solution focused therapy, as it relates to medical care and accessing services (based on licensure level). Participates in case conferencing as necessary Train peers and health center staff as needed Participate in Continuing Education to maintain license and professional standards Abide by Code of Ethics for related discipline Maintain professional relationship and appropriate boundaries with clients Participates in professional development opportunities and regular supervision Attends regular departmental, health center, agency meetings, activities, and events Performs other duties as assigned *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.