SOCIAL SERVICES PROGRAM ADMINISTRATOR
: Job Details :

The positions of our Community Center Managers at Health and Human Services require individuals deeply committed to providing comprehensive and holistic programming and services to a diverse population with critical and immediate needs. We seek established leaders with extraordinary emotional intelligence and leadership to support and collaborate with our outstanding staff and community partners.DISTINGUISHING CHARACTERISTICS:The SSPA of the Travis County Community Center at Manor is a vital part of the Family Support Services division management team. In addition to managing the community center, this position is also responsible for the Indigent Burial Program, whose staff office out of the Manor Community Center.* Directs the planning and operations of a comprehensive and complex social services program. Directs subordinate managers and staff, including hiring, training, performance evaluation, disciplinary actions and dismissals, ensuring activities are consistent with policies, procedures, laws, regulations, goals and objectives. Creates opportunities for improved performance, learning and development of staff, and identifies and addresses problems or conflicts.* Directs the service delivery and program operations. Oversees the establishing of procedures and priorities and directs the monitoring of activities and assignments to achieve desired results. Resolves problems.* Provides technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.* Represents the organization and collaborates with governmental and public agency representatives, community outreach and advocacy groups, service providers and others.* Performs other job-related duties as assigned.Education and Experience:Bachelor's degree in Social or Behavioral Sciences or a directly related field AND seven (7) years increasingly responsible experience in social services, including two (2) years of supervisory or management experience;OR,Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.Licenses, Registrations, Certifications, or Special Requirements:Valid Texas Driver's License.Preferred:Master's degree in Social or Behavioral Sciences or a directly related field.Spanish SpeakingKnowledge of:* Management and supervisory principles, practices and techniques.* Program administration and oversight techniques.* Policies, practices and procedures within area of assignment.* Federal, State and Local program laws and requirements.* Advocacy groups, social service providers and community outreach organizations.* Budgetary practices and techniques.* Modern office practices, procedures and methods.* Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.* Business letter writing, grammar and punctuation, and report preparation.* May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.Skill in:* Strategic planning, development, monitoring and evaluation of social service programs and services.* Supervising others, allocating resources and evaluating programs.* Leadership and community collaboration.* Problem-solving and decision-making.* Developing and monitoring program budgets.* Operating a variety of modern office equipment, including a computer.* Both verbal and written communication, including presentations.Ability to:* Direct, motivate, train, develop and evaluate staff.* Serve as technical consultant and liaison.* Create and recommend program initiatives.* Prepare administrative and statistical reports.* Communicate effectively.* Work independently.* Manage time well, perform multiple tasks, and organize diverse activities.* Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive.* Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.Work Hours: Monday - Friday 8 am - 5 pmDepartment: Health & Human ServicesLocation: Manor Community Center, 600 W. Carrie Manor St., Manor, TX 78653Criminal, Education, and Employment Background Checks Required.This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.