Job Responsibilities include, but are not limited to:
- Use personality and wit to engage guests and build a loyal following for Sports & Social.
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
- Promote upcoming specials, activations, and events to encourage repeat guest visits.
- Participate in off-site activations with local sports and community partners to generate an external buzz about the venue and increase guest traffic.
- Partner with venue's promotions manager to support data collection and sales building programs.
- Initiate conversations with guests about sports, current events, or their day to contribute to the social atmosphere of the venue.
- Organize and lead trivia nights, pub quizzes, and simple bar games to create friendly competition and energize the crowd.
- Organize and lead fun photo opportunities with branded elements, and host social media contests, encouraging guest interaction.
- Write and develop new, catchy cheers relevant to games/events and encourage guests to learn and participate.
- Write funny or catchy phrases for branded signage to be used during events to boost energy and enthusiasm.
- Demonstrate superior knowledge of the Sports & Social brand and the entire Live! Hospitality & Entertainment estate.
- Possesse in-depth knowledge of Sports & Social's food and beverage menu.
- Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Follow all company procedures when providing bottle service.
- Accurately enter all drink orders into the POS system.
- Follow supervisor's instructions, work as part of a team and help provide support to all team members.
- Attend and participate in any training sessions or departmental meetings.
Qualifications:
- Engaging, outgoing, and hospitable. Able to communicate comfortably with a diverse range of guests.
- Portrays a positive and professional attitude.
- Understands and follows professional and collegiate sports.
- Follows current events and social trends.
- Has knowledge of liquor brands, beer, wine, and non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
- Must meet state legal age requirements.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Able to perform basic math to handle guest payment.
- Able to work nights, weekends, and holidays.
- Prior experience dancing or cheering in public preferred.
- Prior experience in pop or country vocal performance an added bonus.
The pay range for this role is $18 - $21 an hour. This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Live! Hospitality & Entertainment reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Live! Hospitality & Entertainment management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.