Job Responsibilities include, but are not limited to:
- Use personality and wit to engage guests and build a loyal following for Sports & Social.
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
- Promote upcoming specials, activations, and events to encourage repeat guest visits.
- Participate in off-site activations with local sports and community partners to generate an external buzz about the venue and increase guest traffic.
- Partner with venue's promotions manager to support data collection and sales building programs.
- Initiate conversations with guests about sports, current events, or their day to contribute to the social atmosphere of the venue.
- Organize and lead trivia nights, pub quizzes, and simple bar games to create friendly competition and energize the crowd.
- Organize and lead fun photo opportunities with branded elements, and host social media contests, encouraging guest interaction.
- Write and develop new, catchy cheers relevant to games/events and encourage guests to learn and participate.
- Write funny or catchy phrases for branded signage to be used during events to boost energy and enthusiasm.
- Demonstrate superior knowledge of the Sports & Social brand and the entire Live! Hospitality & Entertainment estate.
- Possesse in-depth knowledge of Sports & Social's food and beverage menu.
- Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Follow all company procedures when providing bottle service.
- Accurately enter all drink orders into the POS system.
- Follow supervisor's instructions, work as part of a team and help provide support to all team members.
- Attend and participate in any training sessions or departmental meetings.
Qualifications:
- Engaging, outgoing, and hospitable. Able to communicate comfortably with a diverse range of guests.
- Portrays a positive and professional attitude.
- Understands and follows professional and collegiate sports.
- Follows current events and social trends.
- Has knowledge of liquor brands, beer, wine, and non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
- Must meet state legal age requirements.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Able to perform basic math to handle guest payment.
- Able to work nights, weekends, and holidays.
- Prior experience dancing or cheering in public preferred.
- Prior experience in pop or country vocal performance an added bonus.
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Live! Hospitality & Entertainment reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Live! Hospitality & Entertainment management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.