Soft Count Clerk
: Job Details :

We are currently looking for a Full Time Soft Count Clerk to join our Soft Count team at Chisholm Trail Casino working 1st shift.Summary: As an essential part of the Soft Count crew Works with others to collect all bill acceptors from electronic gaming machines. With the team on each shift - works together to performs initial count and verification of collected monies from electronic gaming machines and turns these funds over to the vault.Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external services as needed to ensure appropriate referral is made - Greets and engages with a smile - Determines and meets needs - Seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Shares responsibilities for maintaining adequate supplies and equipment - Maintains general upkeep of work area and maintains a safe environment - Observes and addresses potential environmental hazards and risks - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards - May provide break coverage for others as assigned - May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit * Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Destroys used playing cards by using a machine to punch a hole in them * Counts money collected for recording to ensure amounts are documented - Counts paper and/or coin revenue - Correctly transacts monetary exchanges - Balances all accounts at the end of the shift in partnership with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area * Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting * Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification * All other duties as assignedCompetencies: Essential:

• Follow instructions, written or oral
• Adhere to all scheduling and attendance requirements
• Maintains strict confidentiality in all matters
• Honesty, truthfulness, reliability, accountability
• Must enjoy working as a member of a team that is dependent on each person focusing on the goal at hand every shift.
• Applies judgment to ensure monies are secure
• Read, understand and apply regulations and policies
• Understand, utilize and apply cash handling knowledge
• Learn and apply Title 31 subject matter
• Communicates verbally with team, departments, guests and management

Skills:Essential:

• 10-key adding machine
• Familiar with work involving data entry and/or other computer based programs
• Enjoys working as an essential member of a team
• Interacts professionally with all other departments and support personnel variety of settings and situations.

Experience:

• No prior experience required.

Education: Essential: High School, GED or EquivalentCredentials: Essential:

• Pass gaming background check
• Able to obtain and hold a Gaming license.
• Pass Title 31 testing relevant to position
• Pass pre-employment drug test.

Working Conditions: Essential:

• Very early mornings - 5:15 a.m. start
• Casino environment including likely exposure to cigarette smoking, bright and flashing lights and ringing bells.
• Very Fast-paced and working closely with other team members in pairs or as a group.
• Up to 60% of the shift spent in a safety secured room with no windows, with up to 6 other team members.
• Repetitive tasks and counting
• Frequently bend, kneel, stoop, push, reach
• Manual dexterity
• Operate normal office equipment.
• Sometimes lift and or carry up to 50 lbs.
• Standing up to 85 % of shift
• Walk up to 85% of shift.
• Works weekends and holidays