Software Development Manager - AWS CX- Console/UXP2, Core Console Experience
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Want to help millions of AWS customers experience a relevant and consistent experience across management console, mobile app and chat channels? Ever wonder how you can help users across the globe customize and personalize their preferences to increase ease of use? Then come join a team with the charter to ensure customers the seamless experience in the management console. The Core Console Experience team is looking for an outstanding Software Development Manager to lead the team that builds technology to manage user preferences across all AWS services. Your team will need to build Amazon scale applications running on Amazon Cloud that both leverage and create new technologies to process large volumes of data that derive patterns and conclusions from the data.Amazon Web Services (AWS) is growing rapidly – millions of customers from independent developers to large enterprises visit the AWS Management Console (console.aws.amazon.com). For many it is their introduction to AWS and their primary tool to accomplish a wide variety of tasks that deeply impact their day-to-day productivity. Handling our rapidly growing customer base, from the novice to the expert, from startups to large enterprises, in a highly reliable, scalable, and secure manner is challenging. It is even more challenging because we are also innovating at an unmatched pace, which requires rapid iterations of the console, with data driven impact. Key job responsibilitiesAs a Software Development Manager in the Core Console Experience team, you will lead the tactical and strategic management initiatives for your team. You will drive the overall architecture, design, and implementation of products and platform services, lead creation, delivery, and evolution of the products that delivers on the vision. You will work with customers, engineering leaders, and stakeholders to understand and clarify long-term vision, define and disambiguate the product and UX requirements. You will own multi-tenancy, resiliency, operational excellence and security of the services for AWS customers.You will assist in the career development of others, lead vision and technical strategy, exert technical influence over multiple teams, increase their productivity and effectiveness by sharing deep knowledge and experience and help guide the career growth of your team members,.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices.This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit