Location: Buffalo,NY, USA
OVERVIEW: Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel. Job description: Experienced Automation Engineer (Application Packager) to assist Bank. In this role, you will be part of the team responsible for the automation of software installations to all endpoints throughout the bank. This includes Laptops, Desktops, Tablets, Servers, and Virtual devices as well as the Operating Systems used in the environment. Through standardized methods and tools, this team provides a stable endpoint environment for user's applications. The ideal candidate will bring an understanding of basic Software Automation processes and techniques as well as an ability to facilitate effective communication and collaboration with other internal technical teams. Knowledge of the following automaton tools and Operating Systems are mandatory: Microsoft SCCM as it pertains to software delivery and monitoring, Installshield, Powershell, PSAppDeploy Toolkit (PSADT), Microsoft Windows 10 & Windows 11 as well as Microsoft Windows Server. Other tools such as Intune and VB Script are highly beneficial. Knowledge of MAC OS is a plus. Cool things you will be directly involved with: Assisting the Packaging Team with developing processes as we move towards Microsoft Intune. Helping to create a remediation process for application vulnerabilities. Working to help further automate the Packaging processes. Opportunity to help with packaging for our MAC OS environment. Primary Responsibilities: Monitor Jira board for packaging requests. Evaluate the requirements of the packaging request to make sure they are complete. Smoke tests the application and evaluate the best method for packaging. Complete packaging process by automating the installation including testing through our SCCM delivery tool, to prepare the application for UAT. Provide technical assistance to the Desktop Engineering Team on application packaging and delivery. Provide high-level support for SCCM Operations to assist them with. PRIMARY RESPONSIBILITIES: Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s). Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects. Prepare and manage the technical component of project plans. Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing. Prepare and review test data and execute detailed test plans. Complete any required debugging. Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. Maintain efficient operation and effectiveness of supported applications. Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. Follow and promote use of development standards and procedures. Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction. May assist in developing expense and capital budgets. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the *** brand. Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. SCOPE OF RESPONSIBILITIES: The position works under supervision of the Technology Team Lead. The job holder is competent to work independently on all high level systems analysis and technical phases of development. The position is capable of managing the activities of others on a project basis for small to large scope efforts and may lead project activities. The job holder monitors staff performance on assigned projects relative to their overall abilities and effectiveness in completing projects within schedules. The position interacts with senior management, other technology personnel, clients and vendors. The job holder provides backup to higher management as required and may be called on to serve as a technical representative on committees, ad-hoc projects, etc. EDUCATION AND EXPERIENCE REQUIRED: Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Strong verbal and written communication skills, with prior experience presenting to the target audience. Strong organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing systems solutions. Experience driving project milestones and delivery dates. EDUCATION AND EXPERIENCE PREFERRED: Good understanding of the Bank's application framework. Subject matter expert in business with knowledge or experience utilizing application/system being supported. Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications. Ability to work in a team environment as well as autonomously. Ability to multitask for various components of complex projects. Action-oriented. Pro-active. Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).