Location: Portsmouth,NH, USA
Your Title: Software Implementation Consultant
Job Location: Onsite - Portsmouth, NH
Our Division: B2W Software
Join our team as a Professional Services Consultant, and step into the exciting world of crafting cutting-edge technology solutions through dynamic consulting projects!
What You Will Do
You'll be the driving force behind every project, from identifying clients to sealing the deal with final invoicing. Your role is a thrilling blend of interpersonal finesse and technical wizardry. Dive into complex technical challenges, from identifying problems to defining system architectures, specifying hardware/software, overseeing implementation, rigorous testing, and ensuring seamless client training and solution deployment. Your expertise will shape the future of technology solutions.
Work directly with clients to manage initial access, map and transfer data and creation of process documentation
Prepare training agendas from release documentation, field service requirements or software documentation; ensuring that course material reflects current product features and customer requirements
Strive to retain existing clients and ensure the maximum longevity of their relationship with Trimble through proactive contact, excellent service delivery and appropriate relationship development
Work in close partnership with clients to determine their key requirements, collaboration objectives, and communicate these requirements back to key business functions
Strive to retain existing clients and ensure the maximum longevity of their relationship with Trimble through proactive contact, excellent service delivery and appropriate relationship development
Guide customer through improvement of current processes with the application of B2W software
Develop specifications for custom Add-In's and reports
Lead customer through proper configuration and workflow of B2W Software
What Skills & Experience You Should Bring
Bachelor's degree or equivalent work experience
Minimum of 2+ years of experience in a Professional Services Consulting role
Good presentation skills, training skills, client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills
Excellent problem solving, risk mitigation and conflict resolution skills.
Strong initiative, customer-service orientation and commitment to ensuring timely, quality solutions to customer issues.
Construction operations and estimating will be helpful
Potenial International travel
About Your Location
In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time worked in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.
Trimble's Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Trimble's Privacy Policy
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Pay Equity-
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
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Hiring Range:
70278-
91478-
Bonus Eligible?
No-
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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Trimble is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with the Company, and we consider qualified applicants consistent with applicable federal, state, and local law. The Company is also committed to providing reasonable accommodations for individuals with disabilities, and individuals with sincerely held religious beliefs in our job application procedures. If you need assistance or an accommodation for your job, contact ...@px.trimble.com