Software Technical Program Manager
: Job Details :

Description:Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 600+ passionate team members.What You'll Do:The Software Technical Program Manager will be responsible for managing software focused platform products and product development. The Program Manager will oversee portions of the Digital product roadmap and drive cross-functional programs from inception through completion.Works alongside application developers, architects, scrum masters, user experience architects, user acceptance testers and quality assurance testers to deliver mobile app experiences that exceed user expectationsResponsible for delivery of cross-functional programs including removing roadblocks, identifying risk, resource planning, and prioritization alignment between Product and EngineeringRepresents the Software Program team in day-to-day agile scrum team meetings including: Daily Stand-Ups, Sprint Reviews, Sprint Planning sessions, Sprint Retrospectives, Backlog refinement & grooming sessions, and Product demonstrations.Manages the analytics and performance reporting for new digital featuresSupports the SW Engineering RoadmapLiaisons with key members of the marketing organization on communication programs that raise awareness and drive usage of the mobile self-service channelIdentifies emerging trends and stays abreast of the pet industry and connected home productsConducts project retrospectives to identify areas for process improvement and proposes relevant process changes for implementationWill perform additional responsibilities when requiredRequirements:What You'll Bring:BS in computer science or related field2+ years of program management of relevant experience, ideally 1-2 years in a mobile environment (or similar technical field)Familiarity with and affinity for agile development, collaboration and test-and-learn environmentsAbility to demonstrate influential leadership and gain buy in from key stakeholdersAbility to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-makingExcellent communication and story-telling skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiencesAbility to own Programs end-to-end while accounting for cross-functional needsStrong understanding of planning and prioritization, as well as when to adjust plans when neededMotivated to develop processes, procedure, and automation in support of a growing Project Management OrganizationDemonstrates a collaborative approach to achieving business resultsPassionate about delivering mobile solutions that exceed expectationsStrong data skills with expertise across multiple disciplines including Data Analytics (Excel, DOMO, SQL, VBA)Familiarity with Atlassian products (Jira, Confluence, BitBucket)Maintains confidentiality of proprietary informationAbility to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptionsA high degree of initiative, self-motivation, and ability to motivate othersAbility to establish and maintain cooperative working relationships with Team Members and colleaguesComfortable with office pets (cats, dogs)Not Required but Nice to Have!1+ years of experience in IoT and/or embedded software and/or other smart home solutionsCertified Scrum MasterExperience with IoT devices and an understanding of how they functionExperience in social networks and mobile applicationsNot required to have pets, but highly recommended!Benefits & Purrks:Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products—plus a whole lot of extras. You will also be provided with:Premium Medical/Dental/Vision insurancePaid parental leaveWhisker Parents Program1 day pawternity leave for new pet adoptionPet Insurance Discount401K matchFlexible spending accountsCompany-paid short-term disability and life insuranceEmployee Assistance Program (EAP)Generous paid time off14 Paid HolidaysTop of the line equipmentPet-friendly officeWhisker products and swagContinuing education SupportOn-site gym with PelotonReferral programStatement of Inclusivity:We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.#onsite1