Job Description
Lindt & Sprüngli is searching for a Solution Architect (SAP IBP/PPDS) who would be responsible for the overall delivery of SAP services across the business domains of supply planning, demand planning, sales & operations planning, detailed production scheduling for the Lindt companies in North America. He/she is responsible for defining, planning, and executing the delivery management functions including System Enhancements & Projects, Process & Change Management, and Service, Incident & Problem Management in the IBP / PPDS domains.
This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. The ideal candidate should be a hands-on professional who enjoys rolling up his or her sleeves working across cross-functional teams to deliver services, meet service levels and mature IT operations.
This position can be located in Stratham, NH or Kansas City, MO and will work a hybrid schedule.
Essential Functions
- Lead the delivery of SAP IBP and PPDS module for.
- Projects & system enhancements
- End user support services.
- System upgrades, migrations & implementation of new functions & features
- Coordinate with internal teams, business users, and third-party vendors to ensure alignment on tasks, objectives, and deliverables.
- Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for IBP and PPDS areas.
- Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
- Be the primary contact for end users and other stake holders on delivery in IBP and PPDS domains.
- Communicate regularly with various stakeholders and with internal team to provide updates, address concerns, and gather feedback for continuous improvement in IBP and PPDS.
- Define technical and functional standards and ensure delivered work meets technical, functional, performance and business requirements as well as best practices.
- Lead requirements' definition and convert requirements into program specifications and necessary system documentation.
- Configuration and implementation of the following based on business requirements: sales forecasting, demand planning, supply planning, sales and operations planning, IBP cross-system integration using CI-DS, detailed production scheduling
- Execute and lead testing process (unit and integration test).
- Application support, facilitate changes, respond to tickets, and train end users.
- Aid in the management of third-party vendors.
- Provide support to management regarding strategy and roadmap planning.
Qualifications
- Bachelor's degree in business administration, Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications is a plus.
- Minimum of 8 years of experience and 1 full implementation cycle experience with S/4 HANA PPDS, SAP IBP
- Proven track record in configuring and customizing IBP and S/4 HANA PP-DS.
- Familiarity of the underlying technical underpinnings of SAP.
- Knowledge and understanding of the following business processes and SAP system capabilities to support them: Sales forecasting, demand planning, supply planning, sales and operations planning, detailed production scheduling
- Strong technical expertise in SAP S/4HANA, including in PPDS is required.
- Understanding of the interaction of PPDS and IBP processes with other business processes and SAP modules (mainly SD, FICO, MM, PP)
- Significant experience in leveraging full capabilities of SAP core functionalities to keep customizations to minimum.
- Experience in complex SAP environments.
- Integration Experience using CI-DS
- Proven track record of successfully managing large-scale SAP implementations, upgrades, and migrations.
- Excellent communication skills, with the ability to effectively interact and influence business users, team members, and stakeholders at all levels.
- Solid analytical and problem-solving abilities, with a focus on driving continuous improvement and delivering value to Lindt business.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Familiar with the core processes of a CPG/food and beverage industry
- Flexibility to travel as needed to various company locations.
- APICS / CPIM certification desired
Personal Skills
- Ability to lead a team
- Strong customer and quality focus, detail oriented
- Team spirit and collaboration at a global scale
- Synthesis and analytical capabilities
- Oral and written communication skills
- Good interpersonal skills
Company Description
Lindt and Sprüngli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprüngli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.
Employment by Lindt & Sprüngli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.
Lindt & Sprüngli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law. Principals only, please.