Solutions Analyst (US, Remote) GTreasury is the pioneer and global leader in cloud-based Treasury Services for the Office of the CFO. For nearly 40 years, GTreasury has delivered industry leading solutions spanning cash, payments, debt, derivatives, investments, and exposures across a scalable platform of fit-for-purpose solutions. Trusted by over 800 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. We are expanding our team and looking for passionate individuals to join us a Solutions Analyst. The Solutions Analyst is instrumental in guiding clients through the implementation process, work with other team members to ensure the project goals are met, understand client's need to define and design solutions, system configuration, provide best practices, process improvement, and training clients on GTreasury (Treasury Management System). What We're Looking For:
- Optimism and Curiosity: Your optimism helps you see solutions where others see obstacles, and your curiosity drives you to forge paths toward success.
- Question Asking and Problem Solving: Flexible and insightful, you know there's no one way to build a feature or phase a release plan. You're adept at navigating challenges, asking the right questions, and discovering the best paths forward under varying business conditions.
- Collaboration and Growth Mindset: Recognizing that software development is a team sport, you value collaboration and are continually seeking to improve your skills and contribute to the team's success.
What You'll Do:
- Participate in discovery sessions with clients on understanding their business requirement in both business and technical aspect.
- Participate in design of solution of system with Senior Solutions Consultant and understand the design
- In charge of building out the solution as laid out in Statement of Work
- Ensure deliverables meet requirements and maintains a high level of quality
- Efficiently and competently manage roadblocks and resolve with appropriate channels in timely manner
- Present work to client at milestones throughout implementation
- Train client on use of delivered work and provide training documentation
- Support & trouble-shoot delivered work throughout implementation
- Ensure client expectations are met/ exceeded in terms of product set up and services delivered
- Assume responsibility of light project management for small-medium size projects
- Tier 2 support for any escalated client issues
- Provide up-selling opportunities and funnel to appropriate channels
Who We're Looking For:
- 3+ years of experience working in financial, corporate treasury, banking or accounting
- Minimum 0 - 4 years of professional business experience
- Experience with Software-as-a-service technology solutions a plus
- Good team player with the ability to act on own initiative
- Strong interpersonal skills and comfortable dealing with senior managers in client-based environments
- Highly organized and ability to handle multiple responsibilities
- Excellent problem-solving skills & service-oriented attitude
- Ability to multi-task, re-prioritize, and adapt to rapidly changing needs and fast pace environments
- Strong written and verbal communication skills
- Willing and able to travel both in the US and overseas
- Proven organizational, leadership, and interpersonal skills and proven success working directly with clients.
- Excellent verbal and written communication skills - ability to interface and influence at multiple organizational levels.
- Excellent listening, presentation, and consultative skills.
Education Requirements:
- Bachelor's degree in Business preferred, or equivalent experience.
- Preferred: Post Graduate/Business Qualification e.g. MBA
- Enrollment in CFA, CTP or other professional program a plus
What You Will Get:
- Great benefits, culture, and the ability to work remotely
- A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work.
- A great management team and reporting structure that supports you and your growth
- A culture of open collaboration and problem solving
- An empowered role on the Solutions Delivery team, directly responsible for delivering critical implementations and client satisfaction.
- Our benefits include:
- Salary: The expected annual median salary for this role is $60,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location.
- Excellent medical, dental and vision insurance options
- HSA and FSA options + company HSA contributions
- 401K matching
- 100% paid parental leave
- 15 paid holidays + competitive PTO
- 100% remote working
About GTreasury: GTreasury believes there is opportunity in complexity. We connect treasury and finance teams with industry-leading experts, technology solutions and untapped possibility. By simplifying complexity, teams can unleash their organization's potential to gain strategic advantages and grow. GTreasury helps organizations reach that potential by connecting treasury and digital finance operations through a world-class SaaS treasury and risk management platform and integrated ecosystem where cash, debt, investments, and exposures are seamlessly managed within the office of the CFO. GTreasury delivers intelligent insights, while connecting financial value chains and extending workflows to third-party systems, exchanges, portals, and services. Headquartered in Chicago, with locations serving EMEA (London) and APAC (Sydney and Manila), GTreasury's global community includes more than 800 customers and 30+ industries reaching 160+ countries worldwide. At GTreasury / Hedge Trackers, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply!