PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers equipment owners to maximize equipment availability for patient care and automates the procurement of parts, services and training through a digital experience.PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On® and this common ground is the foundation of our success. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.If you love challenging the status quo, join our team of innovators working together to transform the medical equipment supply chain. With our rapid growth, you will have ongoing opportunities to explore new paths, develop your skills and achieve your potential.The Sourcing Specialist, locate through various methods of research of medical parts. Reporting to Sourcing Manager, you will secure information through various methods and forms of communication to include pricing, availability, warranties, and other pertinent details for medical parts.What You'll Do
- Searches for medical parts using a set list of requirements
- Conducts low-level supplier negotiations
- Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team
- Low-level issue resolution, data entry, and multi-tasking
- Translates Customer Care Rep's needs to suppliers
- Relaying information to the Catalog team to improve catalog content
- Gather supplier information, updates, and other changes
- Ability to interact frequently with a variety of PS personnel and outside suppliers
- Excellent interpersonal, communication skills (oral/written), planning and organizing skills
- Ability to use independent judgment and time management skills
- Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution
- Meet and maintain departmental KPI's
- Follow departmental processes and requirements
- Other duties may be assigned to meet business needs
What You'll Bring Your Background
- Knowledge of Biomed/Imaging parts and systems preferred.
- Minimum 2 years customer service experience
- High School diploma or GED required
- Microsoft Office and Excel
Bonus Points For
- Flexible schedule
- Previous sourcing experience
- Medical background
Benefits & Perks
- Competitive compensation package with base pay, incentives, equity, and comprehensive benefits (401k match, health benefits, college debt reduction, etc.).
- Inclusive and diverse community of passionate professionals.
- Opportunities for growth in a fast-growing company committed to developing employees' careers.
- Dynamic hybrid work environment that balances flexibility, collaboration, and productivity.
Interested? We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.Legal authorization to work in the U.S. is required. About PartsSource PartsSource automates the procurement of parts, services, and training, supporting healthcare technology management professionals in mission-critical equipment maintenance. With a seamless ordering experience, preferred pricing, and advanced analytics, we empower customers with supply chain intelligence.Since 2001, PartsSource has evolved into a leader in healthcare technology supply chain management, now serving over half of U.S. hospitals. Bain Capital's 2021 investment further accelerates our growth and impact on the healthcare industry.Read more about us here:
- PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
- PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023
- WSJ: Bain Capital Private Equity Scoops Up PartsSource