Regional Operations Director - Full Service Automotive Fleets
(Atlanta Area & Southeast)
Vaco is conducting an exclusive search on behalf of a leading organization within the automotive services industry. This role offers an exciting opportunity for a seasoned professional to oversee the maintenance, repair, and operational efficiency of a large vehicle fleet across multiple states in the Southeast. Due to the confidential nature of this search, specific client details will only be disclosed to shortlisted candidates.
About the Role:
As the Regional Operations Director - Automotive Fleet Services, based in the Atlanta-Area, you will take full ownership of fleet service operations across a wide geographic region. Your primary focus will be on optimizing fleet utilization, ensuring vehicle readiness, and driving profitability through effective maintenance and repair strategies. This role requires significant travel (50-60%) throughout the Southeast, with direct oversight of operations in multiple states.
Key Responsibilities:
- Operational Leadership:
- Lead and oversee the performance of fleet services, including maintenance, repair, and vehicle in-fleeting/de-fleeting operations.
- Manage a fleet ranging from 50,000 to 70,000 vehicles, distributed across multiple states, with direct oversight of 8-10 managers and their teams per site.
- Develop and implement strategic plans to maximize fleet utilization and ensure the business meets its financial and operational goals.
- Financial Management:
- Own and optimize the P&L for fleet services within your region.
- Forecast, budget, and manage key financial metrics, including warranty recovery, cost per estimate, and technician productivity.
- Drive cost control initiatives related to parts procurement, vehicle repairs, and vendor management.
- Team Development:
- Mentor, coach, and develop team members, including technicians and over-the-counter clerks, to foster a high-performance culture.
- Set and monitor key performance indicators (KPIs) for service, damage, and fleet readiness.
- Collaborate with regional managers and HR to manage all aspects of the employee lifecycle, from recruitment to performance management.
- Vendor & Damage Management:
- Navigate and manage relationships with multiple vendors responsible for vehicle repairs and parts procurement.
- Oversee collision repair operations, ensuring cost-effective and timely resolutions.
- Maintain high standards for vehicle quality, particularly in the sale and auction processes.
- Strategic Planning & Process Improvement:
- Identify and drive opportunities for process improvements to enhance operational efficiencies.
- Collaborate with cross-functional leaders to meet and exceed business objectives.
- Ensure compliance with all regulatory and safety standards across the region.
Job Requirements:
- Experience:
- A minimum of 8 years of management experience, with at least 5 years in multi-site management within FULL SERVICE automotive repair operations.
- Proven track record in leading operations within the automotive services industry, particularly with large vehicle fleets.
- Background in automotive maintenance, repair, or fleet management, with a strong understanding of cost control and process optimization.
- Experience managing multiple locations and large teams across a diverse geographic area.
- Skills:
- Strong financial acumen with the ability to manage P&L and drive cost efficiency.
- Excellent leadership and team development skills, with a focus on performance management and operational excellence.
- Proficient in data analysis, strategic planning, and multi-tasking across various operational functions.
- Location Requirement:
- Candidates must be based in the Atlanta area and be prepared to travel frequently (50-60%) throughout the Southeast.
Compensation & Benefits:
- Base Salary: $130,000 - $140,000
- Incentives: Short-Term Incentive Plan (STIP) at 30% of the salary, Long-Term Incentive Plan (LTIP), (Approx. $15K.), Both Discretionary.
- Perks: Company vehicle, company cell phone.
- Bonus Payment: Prorated based on start date, with annual bonuses paid in April.
- Excellent Healthcare Benefits
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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