The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homesteads associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
The spa attendant is responsible for guest satisfaction in the spa by providing and maintaining the highest standards of customer service and creating a feeling of comfort and relaxation for our guests. Spa attendants are directly in control of facility cleanliness and guest assistance in spa areas. A consistently positive attitude and knowledge of all facets of the operation with attention to detail are required.
Essential Responsibilities:
- Consistently demonstrates Omnis associate commitments in delivering the best guest service and spa experience.
- Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways
- Know basic front desk operations: including assisting guests with locker set-up, robes and sandals
- Perform daily general cleaning and minor maintenance tasks in the facility
- Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation
- Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)
- Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary
- Maintain the supplies in the locker rooms i.e. water, razors, Q-tips
- Provide list to Supervisor/Manager when supplies are getting low
- Maintain laundry inventory and keep linens at high levels
- Monitor lounge for guest comfort levels
- Maintain linens in spa dispensary for therapists by folding and stocking of linens
- Maintain bathrooms and restock supplies as needed
- Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.
- Maintain high standards in all guest areas.
- Perform the mineral soak treatment.
Job Requirements:
- Knowledge of facility layout and ability to provide directions within the hotel.
- Ability to work under pressure and maintain a positive attitude.
- Maintain friendly, professional, congenial personality.
- Flexibility in regard to scheduling. Responsible and dependable.
- Basic computer knowledge/skills
- Ability to make good decisions.
- Team player.
- Past Experience preferred, but not required.
- Unexpired certification in ServSafe
- Unexpired TIPs required