Exciting Opportunity: Become a Spa Associate Front Desk Sales at Hand & Stone! Location: Hand & Stone Massage and Facial Spa, PoughkeepsieAbout Us: At Hand & Stone Massage and Facial Spa, were not just a spa; were a dedicated retreat for relaxation and rejuvenation. With over 550 locations across the US and Canada, our industry-leading reputation is built on providing exceptional massage, facial, and hair removal services. Our innovative membership-based model sets us apart, and were eager to welcome motivated individuals to our Poughkeepsie team!Position Overview: Do you have a passion for delivering excellent customer service and meeting sales goals? Are you interested in a dynamic role within the Beauty, Health, and Wellness industry? If so, our Spa Associate position might be perfect for you! No prior experience in the spa industry? No problem! We provide comprehensive training to ensure you have everything you need to succeed.What We Offer:
- Competitive Pay: Start with a solid hourly wage plus commission. Enhance your earnings through our rewarding membership sales program!
- Fun Contests and Competitions: Engage in friendly challenges that highlight your sales and customer service skills.
- Career Advancement: Accelerate your career with clear paths to promotion and management roles based on your performance.
- Continuous Training: Stay on top of your game with ongoing learning and professional development.
- Flexible Scheduling: Choose between part-time or full-time shifts that fit your lifestyle.
- Supportive Work Environment: Enjoy a positive and team-oriented atmosphere where professionalism and fun are equally valued.
- Exclusive Discounts: Take advantage of discounts on our premium products, services, and gift cards!
Key Responsibilities:
- Achieve Sales Goals: Meet and exceed membership sales targets. Experience is a plus, but enthusiasm and a willingness to learn are essential!
- Build Client Relationships: Forge strong connections with clients and members, offering personalized recommendations and insights.
- Master Our Services: Gain thorough knowledge of our service menu (training provided) and become a go-to expert.
- Provide Exceptional Service: Ensure every guest has a memorable and positive experience with outstanding service.
- Communicate Clearly: Articulate sales, promotions, and service options with confidence and clarity.
- Maintain Spa Cleanliness: Help keep the spa environment clean and welcoming.
- Be a Positive Presence: Serve as the friendly face of our spa with a welcoming and can-do attitude.
- Handle Administrative Tasks: Manage phone calls, schedule appointments, and perform various administrative duties.
Qualifications:
- High School Diploma or Equivalent.
- Must be at least 18 years old.
- Strong organizational skills and attention to detail.
- A team player who can work independently with minimal supervision.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.