Job Description: Hand and Stone Massage and Facial Spa, located in Miami Lakes is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.If you are:•Passionate about customer service•Motivated by success.•Interested in Beauty, Health, and WellnessThen we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! Responsibilities:
- Meet membership sales goals
- Detailed knowledge of the menu of services - don't worry, we'll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
What We Offer:Competitive Compensation -hourly wage PLUS commissions. $12 - $14 base, plus $10 - $20 for each membership sold! This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!•Contests - We give a friendly competition! Put your sales and customer service skills to the test!•Career Growth -You have the potential for rapid promotions, including management roles, based on performance.•Ongoing Training -We are ALWAYS learning and improving.•Flexible Hours- Part Time and Full Time shifts available!•Positive and Professional Work Environment There is no I in team! We work together to meet the goals of the spa and have fun, while being professional•Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?How You Contribute to Success:•Meet membership sales goals - commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs. •Detailed knowledge of the menu of services -don't worry, we'll train you!•Excellent customer service to members and guests•Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts. •Effectively communicate sales, promotions, and service options with clients •Uphold spa cleanliness standards Bring a positive can-do attitude! At the front desk, you are the first impression of the spa! Qualifications:•Strong organization and attention to detail•Team player with the ability to work independently with minimal supervision.I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.SWe have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.