Location: Fort Washington,PA, USA
This Jobot Job is hosted by: Andrew Atchison
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Salary: $50,000 - $55,000 per year
A bit about us:This growing company has been around for over 50 years servicing the food, pharma, medical devices and wet wipes industries with state of the art capital equipment.
Why join us?Competitive rate commensurate with experience.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Opportunities for career advancement and professional development.
Job DetailsFUNCTION:
Provide back office support to fill spare parts orders for our customers. Execute duties as assigned within department.
JOB SCOPE:
RESPONSIBILITIES
Process and reviewing spare parts sales orders.
*Review Spare parts sales orders, to determine if stock is available. Place purchase orders to satisfy order requirements daily.
*Monitoring of inventory received to process current or sales back orders.
*Create pick tickets so orders can be shipped.
*Notify customer of any changes or delays.
Forward information on out-of-stock parts requests to your supervisor immediately.
Advise customer when orders will be shipping short and give them a date for completion of the order.
Process warranty claims and parts returns.
*Ensure that established policies are followed.
Ensure that back ordered parts are shipped out the same day that they are received.
Technical Parts Responsibilities
*Arrive at the work place on time.
*Adhere to the Ilapak established dress code and practice good personal hygiene.
*Remain polite (proper manners) and professional at all times with customers.
*Report back to the Parts Department Manager at least once a day with an accurate and concise update of your progress, including recommendations for required parts and upgrades needed.
*Provide polite and professional telephone support to customers as needed with proper documentation of calls.
*Complete parts requisitions properly and completely for all parts needed from the spare parts department. Submit to Supervisor of Spare Parts.
*Very good written and verbal communication skills are required.
POSITION REQUIREMENTS:
*Must possess very good written and verbal communication skills and be capable of dealing effectively and professionally with customers and vendors.
*Must be literate with the use of a personal computer and common office software packages. SAP prefer.
*Position requires sitting for extended times – up to eight hours per day.
*Position requires standing and walking for extended periods of time throughout the day.
*Must be capable of working overtime with little or no notice to fill needs.
*Degree preferred. Not required.
REPORTS TO:Supervisor, Spare Parts
Interested in hearing more? Easy Apply now by clicking the Apply Now button.