Job Title: Spare Parts & Services SpecialistPosition available in: Elk Grove Village, IL
Job Type: Full timeBroetje Automation is the worlds leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include: Germany, USA, France, United Kingdom, China, and Japan. US locations include: Charleston (SC), Savannah (GA), Wichita (KS), Mobile, (AL) and Seattle (WA).
Summary: We are seeking a Spare Parts & Services Specialist to to support Spare Parts and Service requirements for sophisticated automated fastening equipment located within major aircraft assembly facilities in North and South America. Candidates should have practical experience with ERP system, SAP, and Microsoft Office. An educational and experience basis in manufacturing with some technical background working with an OEM is desired.
Education & experience:- High School or equivalent
- Trade schooling (mechatronics, electrical, mechanical) preferred
- 1+ year ERP (SAP) Experience
- Experience working in Spare Parts & Services, machine building/automation/robotics or OEM environment
- Some experience in manufacturing environment required
Job responsibilities:- Accurate processing of orders through the ERP system, SAP, from inquiry to order completion
- Utilize ERP system for procurement of goods and services related to customer orders and facility requirements
- Track open service cases, organize costs, and prepare final billings
- Estimate spare parts cost and be able to explain cost to the customer
- Maintain records accurately through the ERP system
- Data entry into the ERP system
- Interface with customers and suppliers regarding inquiries and order status
- Monitor stock levels and reorder spare parts as needed to prevent shortages
- Read and review technical blueprints (machine prints, electrical schematics) and BOM's with the engineering teams
- Identify cost-effective suppliers, compare quotes, generate purchase orders, and ensure timely delivery of spare parts.
Compensation/Benefits:- 401(k) company match 6% match, no vesting period
- 100% paid healthcare premiums (medical, dental, vision)
- Disability plan & group life insurance program
- Three weeks Paid Time Off (PTO) plus 13 paid holidays
- Tuition reimbursement program
- International travel opportunities (Germany)
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