Do you want more than just a job? If you are looking for a great career opportunity you've come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things!We are pleased to offer a one thousand dollar hiring bonus for a limited time and until further notice! The one thousand dollar hiring bonus will be paid after a new hire successfully completes their 90-day goals!If you are not familiar with us, Lindberg/MPH recently celebrated over 100 years of history in the heat treating/non-ferrous melting industry. Lindberg/MPH is a leading manufacturer of standard and custom industrial heat treat furnaces, including pit, box, IQ, and belt type for the ferrous and non-ferrous markets. They also offer a full line of melting and holding furnaces for non-ferrous alloys. Lindberg/MPH customers cover a wide range of industries including aerospace/military, automotive, commercial heat treating, energy/oil, electronics and the forging markets. Lindberg/MPH is based in Riverside, Michigan.We offer great benefits including:
- Medical, dental and vision insurances
- paid vacation and company holiday time
- 401k with employer match and immediate vesting
- Employee training programs, tuition assistance and career growth opportunities
Visit our website for more information: EOE AA M/F/H/VSummary:Sells parts for products by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Quotes prices and credit terms and prepares sales contracts for orders obtained.
- Conducts research and shares information with service, manufacturing and purchasing to identify old or unknown parts to provide a viable solution to the customers' needs.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules; investigates and resolves customer problems with deliveries.
- Enters new customer data and other sales data for current customers into computer database.
- Tracks & processes back orders, notifying appropriate persons as to availability.
- Responds to requests for information from internal departments, such as Purchasing, Engineering, and Manufacturing.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Good attendance is critical to performing this job well.
Supervisory Responsibilities: This job has no supervisory responsibilities.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or 2 years related experience and/or training; or equivalent combination of education and experience. Knowledge of Heat Treat Equipment, process gasses, process control instrumentation and PLC usage is desired.Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, engineering drawings and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Strong communication skills and a professional demeanor to properly interact with customers.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills: To perform this job successfully, an individual should be able to learn the BPCS Manufacturing software and should have a basic understanding of MS Office. Certificates, Licenses, Registrations: Valid driver's license required.Other Qualifications: Ability to learn how to read both electrical schematics and plumbing diagrams. Must be a self-starter and able to work independently.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee may periodically lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to the hazards found in a typical office work environment. The noise level in the work environment is usually low. Periodically, the employee may need to spent short lengths of time in the manufacturing plant and will be exposed to moving parts & equipment, trip hazards, and low levels of noise and air pollution. This position primarily sits at a desk but will spend a portion of the workday standing, walking, bending, climbing, and kneeling.Basic Core Competencies
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.