NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
Job DescriptionSpecial Project Analyst Correctional Health Services (CHS) Information Technology (IT) group supports the IT and operational activities of CHS by providing business analysis, project management, application programming and reporting, vendor relationship management and software support services. The Special Projects Analyst will work with Clinical and Operations staff to implement support and improve various internal applications for management and quality improvement efforts. The Special Projects Analyst will serve as the primary point of contact for clinics and work on-site to transfer skills for using Clinical Provider scheduling systems and Personnel tracking application. By working closely with various staff within the agency the Special Projects Analyst will implementing processes and systems improvements that lead to improved quality of care patient health outcomes and overall business processes across all CHS departments. Candidate will also be involved in the requirement analysis and development of new application systems. Train new staff on CHS systems and conduct ongoing refreshing trainings and trainings to support system upgrades. Work closely with all CHS departments' staff to identify and document new functionalities, or enhancements to existing ones, for all applications implemented. Develop and deliver guides, presentations, and trainings in group settings and via webinars to internal and external audiences. Provide technical assistance to providers to help them improve business processes. Provide on-site support to facilities. Monitor systems and troubleshoot issues. Serve as a liaison between practice providers and various teams to provide feedback on quality improvement efforts.
Preferred Skills: Minimum of a baccalaureate degree from an accredited college, preferably in computer science or related field. Data management and analytical skills (SQL, Excel, etc). Health care information technology background. Willing to work in a secure, 24/7 correctional environment. Possess good communication skills. Possess good time management and organizational skills. Successful candidate will possess strong computer skills with proficiency using Microsoft Office, PowerPoint. Qualification Requirements: A Master Degree from an accredited college or university with a major in Computer Science, Systems engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data communications, or a related field of study; and two (2) years of progressive, responsible experience in the field of data processing, computer systems, and applications; A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data communications, or a related field of study; and five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications.
Minimum Qualifications1. A Masters Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one year of experience in a relevant clinical and/or healthcare administration role/function; or 2. A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year.If you wish to apply for this position, please apply online by clicking the Apply Now button or mail your resume, noting the above Job ID #, to:NYC Health + Hospitals / Correctional Health Services
Talent AcquisitionHuman Resources Department55 Water Street, 18th FloorNew York, NY 10041Attn: Talent AcquisitionIf applying online, please include your cover letter in the same file attachment with your uploaded resume.NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs