SPECIALIST CUSTOMER SERVICE AND LOGISTICS
: Job Details :


SPECIALIST CUSTOMER SERVICE AND LOGISTICS

Advantage Solutions

Location: all cities,ID, USA

Date: 2024-11-01T07:11:48Z

Job Description:

**Summary**

**Warehouse Logistics Supervisor**

At our Company, we grow People, Brands, and Businesses! We are seeking atalentedCustomer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managingcustomer relationships and expectations across multiple clients and vendors. Providespecial tracking for customs duties to support drawback calculation andad-hoc reporting on orders against commitments for MVMs and/or other special sales events.

Take this opportunity to join North Americasleading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

**What we offer:**

+ Full-Time Benefits (Medical, Dental, Vision, Life)

+ 401(k) with company match

+ Training and Career Development

+ Generous Paid Time-Off

**Responsibilities:**

+ Assists with tasks and deliverables of the Logistics Manager.

+ Maintain the purchase order databases for the importer and brokerage businesses

+ Review POs for accuracy

+ Communicate with Sales force and/or Customers on orders received, corrections and order status

+ Troubleshoots issues that arise

+ Assists with general administration of import and brokerage partners.

**Qualifications:**

+ 1 year of experience in a logistics related field

+ Excellent written communication and verbal communication skills

+ Must have a working knowledge of Excel, Microsoft Office and Teams

+ Excellent customer service orientation

+ Ability to gather data, compile information, and prepare reports

+ Well-organized, detail-oriented, and able to handle a fast-paced work environment

+ Work Monday through Friday, 8am to 5pm, at our on-site warehouse.

+ Must be able to lift up to 45 pounds, and when needed, stand on your feet for long periods of time.

+ Must have a working knowledge of handling power tools (i.e., hammer, drill, screw driver, etc.).

Job Will Remain Open Until Filled

**Responsibilities**

The Company is one of North Americas leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

**Position Summary**

The Customer Service & Logistics Specialist supports brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.

**Essential Job Duties and Responsibilities**

Customer Service

+ Assists with tasks and deliverables of the Logistics Manager.

+ Maintain the purchase order databases for the importer and brokerage businesses

+ Review POs for accuracy

+ Communicate with Sales force and/or Customers on orders received, corrections and order status

+ Trouble shoots issues that arise

Data & Reporting Management

+ Assists with general administration of import and brokerage partners.

+ Provide ad-hoc reporting on orders against commitments for MVMs and/or other special sales events.

Customs Data

+ Provide special tracking for customs duties to support drawback calculation

**Supervisory Responsibilities**

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

**Travel and/or Driving Requirements**

Travel and Driving are not essential duties or functions of this job

Travel up to 10%

**Minimum Qualifications**

Education Level: **(Required)** Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Business Administration, Operations Management, or Marketing

1-3 years of experience in a related field

**Skills, Knowledge and Abilities**

+ Excellent written communication and verbal communication skills

+ Excellent customer service orientation

+ Good interpersonal skills

+ Ability to gather data, to compile information, and prepare reports

+ Ability to work effectively with management

+ Well-organized, detail-oriented, and able to handle a fast-paced work environment

+ Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline

+ Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

**Environmental & Physical Requirements**

**Office / Sedentary Requirements**

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

**Additional Information Regarding The Company Job Duties and Job Descriptions**

Job duties include additional responsibilities as assigned by ones supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

**Important Information**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

**Job Locations** _US-ID-Boise_

**Primary Posting Location : City** _Boise_

**_Primary Posting Location : State/Province_** _ID_

**_Primary Posting Location : Postal Code_** _83701_

**_Primary Posting Location : Country_** _US_

**Requisition ID** _2024-433490_

**Position Type** _Full Time_

**Category** _Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)_

**Minimum** _USD $20.00/Hr._

**Maximum** _USD $22.00/Hr._

Apply Now!

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