Specialist I, Accounts Receivable Collections Job Purpose: To collect on outstanding Corporate Catering Account invoices. Duties & Responsibilities
- Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
- Prepares and sends monthly dunning letters and account statements
- Creates specialized invoicing for special Catering Programs and Events
- Performs necessary invoice adjustments including write-offs at end of collection period
- Provide back-up support on other receivables processes including account reconciliations and payment applications research
- Escalates issues appropriately
Qualifications (Education & Experience) - Associates degree a plus, Previous Accounts Receivable experience a plus
- Attention to detail, speed, and accuracy is imperative
- Experience with high volume workloads
- Effective communication and interpersonal skills
- Ability to develop relationships with customers and team members
- Strong customer service and problem-solving skills
- Ability to work independently with expanding duties and responsibilities
- Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
- Experience with Salesforce and Workday or other large ERPs preferred, but not required.
Working Conditions Physical Requirements - While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards
Direct Reports - This position will have approximately 0 direct reports.
Saint Louis Support Center