Specialist III - Enrollment Specialist III
: Job Details :

Posting DetailsCome and join the Bearkat community! Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.Requisition 202400344S Title Specialist III - Enrollment Specialist III FLSA status Non-Exempt Hiring Salary This position is a pay grade 6. Please see Pay Grade Table at: Occupational Category Technical/Para-Professional Department Registrar Division Division of Enrollment Success Open Date 10/02/2024 Open Until Filled Yes Educational and Experience Requirement Associates degree in a related field. Three years of related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.Nature & Purpose of Position Performs advanced specialist duties for the Registrar's Office.Primary Responsibilities Provides support and performs specific duties related to student registration. Responds to general registration and resource questions with knowledge and understanding of the student registration process. Assists students with adding, dropping, resigning and any steps associated with these processes. Assists in system upgrade testing, resolution process troubleshooting, and implementing changes as instructed by leadership. Collaborates with campus departments as required. Requires knowledge of state reporting and enrollment reporting to the National Student Clearinghouse and may assist with report submissions. Provides regular upkeep of data, meets project timelines and identifies issues with processes, and other support as needed. Coordinates, compiles, and evaluates data to ensure the efficiency of processes and services provided. Must be able to read and understand technical manuals, summarizing information gathered to enhance processes with collaborative team efforts. Makes recommendations to the supervisor regarding internal policies, procedures, and workflows to ensure effective and efficient operation. Attends and participates in all required training workshops provided by the department, division, and university. Prepares, reviews, revises, and distributes official university documents and reports. Conducts research for preparation and dissemination of information. May be responsible for planning, directing, and participating in special projects. Performs other related duties as assigned.Other Specifications Requires basic understanding of office operations and system functionality with the ability to determine appropriate technology tools for tasks with demonstrated functional experience with Microsoft Office or similar productivity software. Must be capable and willing to share technical skills and knowledge with others. Requires the ability to identify problems and consider potential solutions. Accountable for the execution and follow through of complex and technical responsibilities. Requires a basic understanding of institutional policies, procedures, and resources, state and federal law, professional standards, student privacy issues, and student record keeping. Must be willing to seek out and rely on the expertise of others both to improve decision-making and as a means of expanding expertise. Must have verbal and written communication skills with the ability to communicate and interact with others both individually and in groups. Must work well as part of a team and communicate effectively with a variety of constituents with an awareness of how one interacts with others. May be required to work beyond 40-hour work week during peak student registration and end-of-term periods.Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.Full Time Part Time Full Time Position NumberQuicklink EEO Statement EEO Statement Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an at will employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.Annual Security and Fire Safety Report